buymobiles.net - debt collection advice

richy99 · 24 March 2015 at 3:25PM

Hi

I took out a contract with buymobiles.net in 2012 for a Samsung galaxy note on o2, I ended that contract early in June 2013 to get a new contract from them of a Sony xperia Z with 3. Yesterday (21 months after the contract was paid to o2 and cancelled) I had a letter from Burlington debt collection about an outstanding amount of £447 for the Samsung galaxy note, I have never had any other correspondence from buybmobiles.net or a1comms regarding this. I assumed that since I had paid o2 the remaining months for early termination that was the matter settled.

I have tried to speak to buymobiles.net but as far as they are concerned I need to deal with the debt collection agency, the debt colelction wont change the amount for the handset and as far as they are concerned they want £447 from me and that's the amount I have to clear

Is it worth speaking to CAB about this or am I up the creek without a paddle? Any suggestions as i am loathe to paying this amount for a handset that is now worth about £100 at most brand new

any advice would be grateful

mobilejunkie · 24 March 2015 at 3:55PM

It was part of your t&c with Buymobiles at the time. You can offer an amount equivalent to the loss they have suffered as a result of ending the contract early (if you can agree that). Otherwise your options are pay up or wait and see if they take you to court. The latter is unlikely but not impossible. Also check your external credit files to ensure there are no adverse entries as a result (in this instance that is unlikely).