Tesco Online Account - where are savings accounts?

ceredigion

Just been playing about and it much depends where you are starting from. top right hand corner there is a box that says:
Add my other accounts
If you've got a Tesco Bank credit card, you can add it to your overview.


IF that isn't there click on: online banking overview right at the top of the page .

spingoblin

I already had one single log-in for 2 current accounts & credit card and a couple of months ago I applied for two internet savers from within my existing OB log-in but they did not link as I expected them to - I have two seperate log-ins for my 2 savers so thats now 3 log-ins overall. I too was told by CS to use a link on the right of the screen within OB but that was only to link a credit card with current account which was already done - there was no option for linking a savings account.

It's an irritation and I have spoken to the CS on two occasions but is still not resolved.

JesseJames_2

ceredigion wrote: »

Just been playing about and it much depends where you are starting from. top right hand corner there is a box that says:
Add my other accounts
If you've got a Tesco Bank credit card, you can add it to your overview.


IF that isn't there click on: online banking overview right at the top of the page .

OK, tried that.

If you've got a Tesco Bank credit card, you can add it to your overview.

I thought that was just for the credit card, but tried the 16 digit number that is on the Instant Access Savings card and...

We've not been able to add your account

Sorry, we've not been able to complete your request to add your other account.
This could be because

• we've not been able to find any of your accounts with the details you entered
• we couldn't confirm that you're the owner of the account details you entered, for example, you may be an additional cardholder
• the details you entered were for an account which can't be managed online

Please check that the information you entered is correct and try again.
If you're sure that the details you entered were correct, then please

Seems a bit of a mess Tesco have here, although that link specifically says credit card.