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Compensation and DPS

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Hi Guys,

I had a flat in London which was a Short term tenancy.

My contract was 6 months, but they wanted me to leave early so we came to a settlement that they would pay me my agency fee before I left and the Compensation amount of £2,000 the day I left. I have a contract for this, in which they stated they would do so on the day I left and they said if the landlord refuses to pay, they will act as guarantors

Well I left on the 17th and they haven't paid and no is willing to speak to me about it.

On top of this, My deposit is also now in a DPS scheme. However, they didn't protect this deposit until after 3 months and I found out when I said I wanted the deposit ID number when they told me they wanted me to leave.

Am I able to issue a small claims for both £2000 compensation and not protecting the DPS fee at the same time.

The deposit was £1000 and it says you can sue up to 1-3 times the amount. How much should I go for? 3 times?

Reason I ask is, if I go for 3 times plus the deposit back, that would be £4000.

Plus my £2000 compensation means, i would technically be suing for £6,000 which means legal costs £410 rather than £170 or something which is up to £5k.

Can someone help me, I am so stressed out that they basically lied to me about giving me this money and I've had to pay a load of money for my new place that I've had to borrow money.

Finally, what happens if I pay my legal fees tonight and they pay me the money tomorrow? do I get my money back or will they have to pay it?

I feel i deserve so much more from these guys, because of how they have handled this. They have even blocked my mobile number so I can't speak to them

Thanks
«1

Comments

  • pinkshoes
    pinkshoes Posts: 20,558 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why not just send them a letter before action giving them 14 days to return your deposit in full, and pay the £2000 agreed for you moving out early at their convenience, and if they fail to pay, you will take them to court for the £2000, as well as suing them for 3x the deposit for failing to protect it within the legal time frame, as is their legal duty?


    What legal fees?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • tpbullets
    tpbullets Posts: 30 Forumite
    pinkshoes wrote: »
    Why not just send them a letter before action giving them 14 days to return your deposit in full, and pay the £2000 agreed for you moving out early at their convenience, and if they fail to pay, you will take them to court for the £2000, as well as suing them for 3x the deposit for failing to protect it within the legal time frame, as is their legal duty?


    What legal fees?

    Because I want £2000 compensation as agreed for terminating the contracting, plus my deposit, plus my 1-3 times for not protecting it.

    As for legal fees.

    https://www.gov.uk/make-court-claim-for-money/court-fees


    Claim amount Sending form to court centre Using Money Claim Online
    Up to £300 £35 £25
    £300.01 to £500 £50 £35
    £500.01 to £1,000 £70 £60
    £1,000.01 to £1,500 £80 £70
    £1,500.01 to £3,000 £115 £105
    £3,000.01 to £5,000 £205 £185
    £5,000.01 to £10,000 £455 £410
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    tpbullets wrote: »
    ..... we came to a settlement that they would pay me my agency fee before I left and the Compensation amount of £2,000 the day I left. I have a contract for this, in which they stated they would do so on the day I left and they said if the landlord refuses to pay, they will act as guarantors

    Well I left on the 17th and they haven't paid and no is willing to speak to me about it.

    So go to court and claim £2000

    On top of this, My deposit is also now in a DPS scheme. However, they didn't protect this deposit until after 3 months ....
    So go to court and claim 3 times penalty

    Am I able to issue a small claims for both £2000 compensation and not protecting the DPS fee at the same time.
    Yes

    The deposit was £1000 and it says you can sue up to 1-3 times the amount. How much should I go for? 3 times?
    You claim 3 times. The court will decide how much to give you if you win.

    Reason I ask is, if I go for 3 times plus the deposit back, that would be £4000.
    Correct

    Plus my £2000 compensation means, i would technically be suing for £6,000 which means legal costs £410 rather than £170 or something which is up to £5k.
    Correct (nothing 'technical' about that - you would be claiming £6K). If you wish to reduce the court fees by claiming a lesser amount, that is your choice).

    Can someone help me,
    What help are you looking for?

    Finally, what happens if I pay my legal fees tonight and they pay me the money tomorrow? do I get my money back or will they have to pay it?
    Once you submit your claim to court and pay the fees, the defence will need to pay the costs as well as the claim, unless you agree to drop your claim in return for a lesser amount (eg to save yourself the stress and time of continuing the court action)

    I feel i deserve so much more from these guys, because of how they have handled this. They have even blocked my mobile number so I can't speak to them

    Thanks
    Stop phoning. Write.

    Use letters addressed to the landlord at the address provided "for the serving of notices".

    Step one is a "Letter Before Action" - have you sent one yet? Or have you just been making pointless phone calls?

    * Deposits (payment, protection and return)
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You're right, those agents sound like a typical bunch of explotitive liars, but I'm not surprised.

    Writing a letter before action:
    http://www.adviceguide.org.uk/england/consumer_e/consumer_taking_action_e/consumer_legal_actions_e/consumer_going_to_court_e/consumer_taking_court_action_e/step_one_write_a_letter_before_action.htm
    Changing the world, one sarcastic comment at a time.
  • dimbo61
    dimbo61 Posts: 13,727 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    "but they wanted me to leave early "
    You have got this in writing of course ?
  • Pixie5740
    Pixie5740 Posts: 14,515 Forumite
    10,000 Posts Eighth Anniversary Name Dropper Photogenic
    dimbo61 wrote: »
    "but they wanted me to leave early "
    You have got this in writing of course ?

    And do you have anything about the £2k compensation for leaving early in WRITING?
  • tpbullets
    tpbullets Posts: 30 Forumite
    Pixie5740 wrote: »
    And do you have anything about the £2k compensation for leaving early in WRITING?


    Yes, I have both their letter telling me I have 4 weeks to leave the property.

    I also, have a contract they sent me saying they will pay £2,000 compensation and the Agency acts as a guarantor for this being paid.

    However, I've learnt something new last night which I wasn't aware was the issue.

    I've never actually spoke to or know who the landlord is. It was all done through the agency and they refused to provide me with information when I called and asked.

    I know this may not be a problem for getting the £2,000 compensation as the agency said they would act as a guarantor.

    But, I understand that for the DPS claim, I must address this to the landlord. Even though I know the agency put my money into the DPS (late).

    Is there anyway I can get this information? I can't imagine the agency will tell me it, as I have now left the property.

    Is there anyway I can obtain this, and what happens if the landlord is living abroad?

    Thanks for your help before guys. Much appreciated.
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    What exactly does your tenancy agreement say about who the Landlord is and what address should be used for serving notices?
    Changing the world, one sarcastic comment at a time.
  • tpbullets
    tpbullets Posts: 30 Forumite
    my contract does not mention the landlord.

    It just lists the letting agency.
  • tpbullets
    tpbullets Posts: 30 Forumite
    G_M wrote: »
    Stop phoning. Write.

    Use letters addressed to the landlord at the address provided "for the serving of notices".

    Step one is a "Letter Before Action" - have you sent one yet? Or have you just been making pointless phone calls?

    * Deposits (payment, protection and return)


    Thanks for this.

    One important thing I need to know regarding the DPS. I can ask for it back now that I have left. Shall I leave it in there to make the claim or shall I request it now and then sue them after for not protecting it.??

    Thanks
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