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Anyone having issues with GTM lately ?

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aminegriffy
aminegriffy Posts: 36 Forumite
edited 19 March 2015 at 11:31AM in Boost your income
I haven't had any survey from them since Sunday. I Usually I get one at least daily, it's weird because I always keep the old surveys on my email to access to their survey hub and I usually find surveys available but none of them is emailed to me, My profile is up to date and I've been with more than 6 months so I'm wondering is it quiet for everyone lately? or I need to do something else.

ps: I have 1000 points on my account just need one more survey to cash out
«13

Comments

  • asajj
    asajj Posts: 5,125 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    Sometimes it gets busy sometimes quiet. It is perfectly normal to not receive anything for 3-4 days even for a week.

    Not all available surveys will be e-mailed so keep checking to make sure.
    ally.
  • valued
    valued Posts: 9 Forumite
    I joined because it looked Similar to MySurvey which I had been deactivated from for no good reason. Anyway, most of the surveys I click on (Im getting like stacks of 14 over a couple days) just have the GTM Symbol and a loading cog but never load. Everytime I have a stack of say 10-15 I click on about half of them and they just dont load but then dissapear from the list. Quite annoying but I have 440 points which I got quicker than I believed I would. GFK surveys via GTM are doing the same thing now. I have tried on IE (I use Chrome) and it makes no odds. I have addblock turned off. Does anyone have any solutions? Thanks
  • I've had 5 surveys from GTM since Sunday.

    GTM/My Survey are the same company and share the same rubbish customer service.
  • System
    System Posts: 178,325 Community Admin
    10,000 Posts Photogenic Name Dropper
    I've had 13 survey invitations since Tuesday morning. I am not actually sad enough to count but I've been on holiday until today so can see at a glance :)

    GTM/MY Survey are both owned by the same company, payments come on the same day and you get the same generic copy/paste replies too.

    Good luck with completing a survey soon :)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • geerex
    geerex Posts: 785 Forumite
    My GTM has been fine, 68 (!) surveys in the last week. I'm cashing out £40/£50 a month at the moment.

    The best survey site around.
    valued wrote: »
    I joined because it looked Similar to MySurvey which I had been deactivated from for no good reason. Anyway, most of the surveys I click on (Im getting like stacks of 14 over a couple days) just have the GTM Symbol and a loading cog but never load. Everytime I have a stack of say 10-15 I click on about half of them and they just dont load but then dissapear from the list. Quite annoying but I have 440 points which I got quicker than I believed I would. GFK surveys via GTM are doing the same thing now. I have tried on IE (I use Chrome) and it makes no odds. I have addblock turned off. Does anyone have any solutions? Thanks

    Try Opera/Firefox/Chrome.

    It sounds like some sort of addon you have installed is causing a conflict. Is your flash up to date?
  • geerex
    geerex Posts: 785 Forumite
    Well, after praising them, I've tried to log in to my account, and...nothing, it just won't let me in.
    Thinking it may just be a password issue, tried to reset it, no password reset email.
    Anyone else?
  • valued
    valued Posts: 9 Forumite
    edited 21 March 2015 at 6:49PM
    geerex wrote: »
    Well, after praising them, I've tried to log in to my account, and...nothing, it just won't let me in.
    Thinking it may just be a password issue, tried to reset it, no password reset email.
    Anyone else?

    Exactly the same thing happened to me. Ive been sent a few surveys today yet I cannot log in now (As of 17:46) . Password reset doesnt work. Cant get in at all.

    I am getting this:

    Need your account information?

    If you have forgotten your password or email address, please click here.


    If you have lost your activation email, please click here to have a new one sent to you.
  • valued
    valued Posts: 9 Forumite
    geerex wrote: »
    My GTM has been fine, 68 (!) surveys in the last week. I'm cashing out £40/£50 a month at the moment.

    The best survey site around.



    Try Opera/Firefox/Chrome.

    It sounds like some sort of addon you have installed is causing a conflict. Is your flash up to date?

    I Use Chrome
  • silverfairy
    silverfairy Posts: 2,124 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have just logged in now, started a survey but didn't qualify. then I clicked the GTM logo on the last page presented and gotstraight in.I am on Chrome.
  • valued
    valued Posts: 9 Forumite
    Update: I am back in, seems like it was a temporary website error
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