Now TV technical help please

walsgravematt

Hi folks - any experts of Now TV on here to help a frustrated soul...

I bought the box and put it into the tv etc...

switched on - all going well

found the network and put in the password

connected

now box said it needed to do an update and would then restart

restarted... and now cannot find the router....

it finds everyone elses - i've even had it through my phone, but the sky router just does not show up anywhere, yet it did for the initial update...

I've tried everything that I can think of - restarted the box, factory reset of the box, restarted the router, reset the router...

What am I missing.... any help greatly appreciated, or at least someone who has experienced the same so I know I am not going mad.

Thanks,

Yours in desperation!

Matt

milgo

Hi, you could try changing the wireless channel on the router. This has worked for me in the past.

walsgravematt

Thanks so much....

Changed it from channel 12 to 13... no joy... then switched it channel 3 and BINGO !!!

I am now watching NOW...

Thanks for your help

Matt :j

milgo

You're welcome. Glad I could help.

bubblegun

Isn't this a fault due to the box being based on the US made Roku boxes as there are only 11 channels available on US routers?