Faulty electronic product that could have killed me

robatwork

You have no contracted rights with the manufacturer.

If you really want to pursue this your only hope would be trading standards who may get involved if you can prove it's a manufacturing defect. They may have heard from other owners too.

Or see if there is a user forum where like-minded almost killed have shared their near death experiences.

d123

kwaichi wrote: »

I have an Airwheel Q3 (electric unicycle) which I bought off ebay in December 2014. A couple of days ago, the thing died on me suddenly leaving me flying to the ground and hurting my knee, ripping some of my clothes. The unit was totally dead until the next day. Being a little crazy I rode it again. After a while when I was standing on the spot, the unit conked out on me again. Same problem but luckily unhurt this time around.

I went back to the seller from ebay as we were in personal contact and he reminded me that he only offered 1 month warranty on the device. He did reveal that he had battery problems and had it sorted from the manufacturer only in November 2014. He sent me all the details of his original order from July 2014 when he received the Airwheel.

I have followed up with Airwheel and asked them to sort out the unit at their cost. They said that as part of their t&c's that warranty was not transferrable and that out of goodwill they would fix my Airwheel at my cost. I thought this was bonkers as the thing was not fit for use. I am no hell raiser, I just use the Airwheel for short distance commuting.

It is a CE rated product but it is totally dangerous. It has no fail safe in case of electric faults like this. If I was on a road instead of a pavement when this happened, I would have been run over.

What are my rights in this case? I believe I can challenge them on the consumer credit act but it looks like I will have to go all the way with this one as they are a pretty arrogant company who don't want to cough up for a design failure.

any help would be greatly appreciated!

Every now and then a thread comes along that offers a laugh. Thanks OP it's been a while since the last one.

Have you ever tried to ride your unicycle to a BP garage while eating a Subway meatball sandwich?

foxtrotoscar_2

professional blogger? On a yellow so I can't say you are wrong?

d123

foxtrotoscar wrote: »

professional blogger? On a yellow so I can't say you are wrong?

Everyone's on a yellow these days, live dangerously .

JethroUK

kwaichi wrote: »

It's a shame that this technicality allows companies to make shoddy products

Not nessesarily

You are running away with the assumption that it is some sort of design fault

It was previously owned/used, and as such there is nothing to say the previous owner has not broken it/something

Hence you have zero claim against the manufacturer

Sell it on
Take a small hit
Learn another one of life lessons

Why do you suppose I'm paying £230 for 2 brand new Continental car tyres 'as fitted by as standard' when I could buy exactly the same one used on eBay for about £60

Well it's not that I haven't noticed them

It's because I learned the hard way