Faulty electronic product that could have killed me

mattyprice4004

You're stuffed I'm afraid - if you wanted a warranty, you'd have to buy from a business. The seller nor the manufacturer have to do anything.

Poppie68

A pretty dramatic headline ....but you used it again after it "nearly killed" you!

kwaichi

Poppie68 wrote: »

A pretty dramatic headline ....but you used it again after it "nearly killed" you!

Yes, that's correct. My adrenalin was on overdrive!

kwaichi

mattyprice4004 wrote: »

You're stuffed I'm afraid - if you wanted a warranty, you'd have to buy from a business. The seller nor the manufacturer have to do anything.

It's a shame that this technicality allows companies to make shoddy products

foxtrotoscar_2

kwaichi wrote: »

It's a shame that this technicality allows companies to make shoddy products

...or it protects them from a buyer bodging a repair and selling it on to you?

photome

kwaichi wrote: »

It's a shame that this technicality allows companies to make shoddy products

but they fixed it for the original buyer

pinkshoes

kwaichi wrote: »

How about the Sale of goods act? Is that the same deal?

As you bought it second hand, your only rights are with the seller.

You would need to prove that the seller was fully aware of the fault when it was sold.

You. Have NO rights with the manufacturer, so anything they do is a gesture of good will, so be nice to them!

We had the same problem, but with an £8k 2 year old BMW motorbike bought from a private seller. It has cost us nearly £2k to fix, doing the work ourselves. Labour would have been another £2k!!

browneyedbazzi

kwaichi wrote: »

It's a shame that this technicality allows companies to make shoddy products

It doesn't.

Product liability provisions contained in the Consumer Protection Act means that producers are liable for damages caused to users if their products are defective. A product is a defective product if it the safety of it is not such that people would be generally entitled to expect. (ie, a knife isn't defective if it cuts someone because it is made for cutting and you wouldn't expect it to be so safe that it doesn't cut you, but a disposable safety razor that took a massive chunk out of your face because the housing didn't function properly would be defective).

Product liability is not a contract issue - it is a tort and as such to claim for losses caused by a defective product you don't have to prove any relationship/contract between you and the producer. You don't even have to own the product - you could be a bystander that is injured/suffers loss due to someone else's use of the product. You do have to actually have some losses though - 'it could have killed me - but didn't' = you get nothing.


http://www.businesscompanion.info/en/quick-guides/product-safety/unsafe-goods-liability

custardy

kwaichi wrote: »

It's a shame that this technicality allows companies to make shoddy products

Technicality?
do you know how the unit was treated from new sale to you getting it?

NiallB

Bit of a leap from 'I grazed my knee a bit' to 'I COULD HAVE DIIIIED!!!!' if you want my opinion.....