Nationwide Loyalty Saver 0.3% rate drop

Castle

evenasus wrote: »

Received my letter this moning - Loyalty Saver issue 4 dropping to 1.20% as of 1st April.

Roll on a base rate rise.

Was your letter dated the 24th February by any chance?

lucky77

Just got my letter too dated 24th February. I think Nationwide need to investigate where all these letters have been for the last 2 weeks!

retiredandskint

Another one whose letter arrived today dated 24 Feb.

gizz_mo

My letter arrived today as well, dated 24th Feb. I've only been with Nationwide for 10 years so my rate drops to 1.10%

evenasus

Castle wrote: »

Was your letter dated the 24th February by any chance?

It was actually.

Snowbelle

I got the same letter on Thursday. I queried this with my local branch - I just got fobbed off with it being Royal Mail's fault and they weren't particularly bothered.

sooty4

retiredandskint wrote: »

Another one whose letter arrived today dated 24 Feb.

And another received yesterday dated 24th Feb. Issue 4.

retiree

Snowbelle wrote: »

I got the same letter on Thursday. I queried this with my local branch - I just got fobbed off with it being Royal Mail's fault and they weren't particularly bothered.

It is true that Royal Mail deals with the "final mile", but the mail service used by Nationwide is UKMail which is notoriously slow. Folk with postal accounts with the Leeds Building Society may wish to be aware that they, too, use UKMail with a similar drastic decline in service.

boo-hoo

Well I finally had my letter from Nationwide giving their "Final response".No surprise they re-iterated that it is not their responsibility but Royal Mail. Letter was emailed to Financial Omdudsman along with details of my complaint and the fact that It was not an isolated case. I have a case number and they are looking into it. If anyone else is as incensed as I am I would recommend submitting a complaint. It was really simple online. Fed up with arrogant Nationwide. It's my money and if you want to use it to make money be nice to me.

colsten

boo-hoo wrote: »

Well I finally had my letter from Nationwide giving their "Final response".No surprise they re-iterated that it is not their responsibility but Royal Mail. Letter was emailed to Financial Omdudsman along with details of my complaint and the fact that It was not an isolated case. I have a case number and they are looking into it. If anyone else is as incensed as I am I would recommend submitting a complaint. It was really simple online. Fed up with arrogant Nationwide. It's my money and if you want to use it to make money be nice to me.

Remind me what your complaint is about, please. Sorry I have lost track, too much going on.