Chequeback Timing Question

meggles

i'm asking a question in regards to my boyfriend's mobile.

i've called carphonewarehouse twice, but am still confused.

the 18 month contract was taken out in february 2007.
they told me to send in my august 07, feb 08, aug 08 bills for chequeback offer.

my bills are invoiced on the 28th of the month
the direct debit comes out on the 11th of the next month.

so....

i just recieved a bill on 28-July. the direct debit will be taken on 11-aug.

is this the bill i send in? or do i send in the one that's invoice on 28-Aug?

thanks in advance!

mouseclick

Carphone Warehouse are really good, I don't think you have any worries with them. Have a look at this page, maybe that will help.

I have had a chequeback scheme with them, they just paid the last cheque a few days ago. It can be a bit confusing, because they seem to want the 5th, 9th and 13th bill. When I sent the 4th one off, they even wrote to me to say I have to send the next one! Plus you have a very long time to send them.

My last bill got lost in the post (or maybe I mislaid it!), and their loyalty department were kind enough to arrange for a duplicate, which I posted off and they accepted.

They have a help line number too, you can ring them. Best to ask them, they will be really helpful.