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Can I reclaim bank charges in my situation?

I am with lloyds bank, I have a £2000 planned overdraft, every month I pay high charges for this and need to try and get rid of the overdraft ASAP. I also have a premier account which you can't buy anymore, to get the added benefits like phone insurance. I have heard that it's possible to claim bank charges? Would i be able to in my situation? My only worry is that they may take away my overdraft and then leave me with no money?

Thanks

Comments

  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    Jadex91 wrote: »
    I am with lloyds bank, I have a £2000 planned overdraft, every month I pay high charges for this and need to try and get rid of the overdraft ASAP. I also have a premier account which you can't buy anymore, to get the added benefits like phone insurance. I have heard that it's possible to claim bank charges? Would i be able to in my situation? My only worry is that they may take away my overdraft and then leave me with no money?

    Thanks

    Hi Jadex91,

    I'm very sorry you feel you've been mis-sold your account. You can speak with our PhoneBank team about this on 01733 347 007 or by getting in touch with our Customer Services team via our online complaint form, found here.

    If you'd prefer, you can also write to us at:

    Lloyds Bank
    Customer Services
    BX1 1LT

    Hope this helps,

    Gary
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
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