Clone DVD

gremlin666_2

About 3 years ago I paid a great deal of money for Clone DVD. I've now got a new PC and wish to install it. My problem is I no longer have the installer I downloaded at the time as I was told my purchase would cover upgrades in the future. I installed the new version which I thought should be ok only to be told I have typed the wrong key code in. I contacted Clone DVD and they said I needed to tell them what date I purchsed it on, My Email address, and the billing information I was sent at the time I bought it. I still have the old key code but I was told this wasn't any use to them. I no longer have the billing information but can tell them my email and date I bought it. Has anyone else had this same problem from Clone DVD? Is there anything else that i can use for backing up my DVD movies that doesn't cost the earth. Hope it's ok to post about Clone DVD in this section?

littlegerts

try dvd shrink its free and does the job!

gremlin666_2

I forgot to mention im now running Vista. Is DVD Shrink Vista compatable?

coolagarry

Not according to their website

'Operating System Support - Windows 9x/2000/XP'

http://www.dvdshrink.org/what.html

Millionaire

Are you talking about Clone DVD from Slysoft?

DVD shrink is no longer updated.

http://forum.slysoft.com/showthread.php?t=196

horsenailbucket

:money:

gremlin666 wrote: »

About 3 years ago I paid a great deal of money for Clone DVD. I've now got a new PC and wish to install it. My problem is I no longer have the installer I downloaded at the time as I was told my purchase would cover upgrades in the future. I installed the new version which I thought should be ok only to be told I have typed the wrong key code in. I contacted Clone DVD and they said I needed to tell them what date I purchsed it on, My Email address, and the billing information I was sent at the time I bought it. I still have the old key code but I was told this wasn't any use to them. I no longer have the billing information but can tell them my email and date I bought it. Has anyone else had this same problem from Clone DVD? Is there anything else that i can use for backing up my DVD movies that doesn't cost the earth. Hope it's ok to post about Clone DVD in this section?

Just buy a new version, it's not expensive is it against what you're saving.

Cheers

Cerro

Alcohol 120% and Nero are both viable alternatives. I use CloneDVD for its movie interface - able to pick and choose what parts I want on the clone (including subtitles and audio options), there isn't anything else that I know of that can match that functionality. Alcohol 120% can break down images into parts but its not quite the same (it also has the handy ability of making a hard disk image of any dvd/cd you want).

If you need CloneDVD you might as well get the bundle with AnyDVD - since that makes any dvd you play or burn region free, it also saves you some money

continentalgal

horsenailbucket wrote: »

Just buy a new version, it's not expensive is it against what you're saving.

He could but that's not the point - if it said that future upgrades are free, he shouldn't have to buy another licence. They really should have a database of their customers' names.

I bought a software licence for an mp3 ripper ages ago, every now and then the developer changes the key arithmethic (or whatever it's called). Whenever I have to re-install the software and my key isn't working any more, all I have to do is to email ('cause it changes every now and then, too) him with my name and I get the latest key right away. No hassle there.

gremlin666_2

Thanks for the advice and support. I won't be buying from them again i'll be checking out other versions.

philnicandamy

coolagarry wrote: »

Not according to their website

'Operating System Support - Windows 9x/2000/XP'

http://www.dvdshrink.org/what.html

I'm running vista home premium & have been using dvd shrink for some time now with no problems

judderman62

Cerro wrote: »

Alcohol 120% and Nero are both viable alternatives. I use CloneDVD for its movie interface - able to pick and choose what parts I want on the clone (including subtitles and audio options), there isn't anything else that I know of that can match that functionality. Alcohol 120% can break down images into parts but its not quite the same (it also has the handy ability of making a hard disk image of any dvd/cd you want).

If you need CloneDVD you might as well get the bundle with AnyDVD - since that makes any dvd you play or burn region free, it also saves you some money

I'm fairly sure DVD shrink does offer this functionality