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Adobe Acobat
aardvaak
Posts: 5,836
Forumite
in Techie Stuff
Can anyone please help me?
A few weeks ago I upgraded my Adobe Acrobat 7 reader to Adobe Acrobat 8 and immediatley afterwards I had various problems mainly the computer running very slow and hanging.
A friend on mine said this was happenning to his computer after the upgrade and apparently was cause by a bug in the Adobe Acrobat 8 software - he said to remove Adobe Acrobat 8 and wait several weeks until it was sorted out. I went to system restore to a date a few days earlier and removed it and my computer said it had reverted to Adobe Acrobat 7 and the computer problems were solved.
However when I tried to use Adobe Acrobat 7 nothing happenned and the computer just hung.
It is now several weeks later and I decided to do the upgrade again thinking the bug must have fixed by now the program downloads from the website then when I open it it trys to load and get the following message:-
"This patch could not be opened.Verify that the patch package exists and that you have access to it, or contact the application vendor to verify this is a Windows Installation package."
I then tried removing Adobe Acrobat 7 in add and remove programs and got the same messge.
Can anyone help me please?
A few weeks ago I upgraded my Adobe Acrobat 7 reader to Adobe Acrobat 8 and immediatley afterwards I had various problems mainly the computer running very slow and hanging.
A friend on mine said this was happenning to his computer after the upgrade and apparently was cause by a bug in the Adobe Acrobat 8 software - he said to remove Adobe Acrobat 8 and wait several weeks until it was sorted out. I went to system restore to a date a few days earlier and removed it and my computer said it had reverted to Adobe Acrobat 7 and the computer problems were solved.
However when I tried to use Adobe Acrobat 7 nothing happenned and the computer just hung.
It is now several weeks later and I decided to do the upgrade again thinking the bug must have fixed by now the program downloads from the website then when I open it it trys to load and get the following message:-
"This patch could not be opened.Verify that the patch package exists and that you have access to it, or contact the application vendor to verify this is a Windows Installation package."
I then tried removing Adobe Acrobat 7 in add and remove programs and got the same messge.
Can anyone help me please?
0
Comments
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This one has corruption written all over it
someone else can assist but it looks like you'll need to manually remove it all from your registry etc... [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
- Bob Dole, Republican presidential candidate[/FONT]0 -
get rid of acrobat with CCleaner and use one of the many light alternatives0
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lol toxteth o'grady, he held the world record for something, but i cant think what it was right now. Who would have thought the question would come up on University ChallengeToxteth_OGrady wrote: »0 -
Answer's in my profile.
:cool:
TOG604!0 -
mascherano wrote: »get rid of acrobat with CCleaner and use one of the many light alternatives
Thanks,
Where can I get CCcleaner?
Is it free?
How do I remove Adobe Acobat?0 -
Toxteth_OGrady wrote: »
Thanks but when I use add & remove programs in Control Panel I get the message.0 -
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0
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