7 weeks old used car fault, under warranty?

helpkitty

Hi
Hoping someone can give me some advice?
We purchased a used megane (62 plate) over new year which had 12 months left on its warranty, we bought it from the renault dealer.
This week the car lost all power and was limping. we rang the dealer who told us to ring the warranty people and they sent someone to pick the car up.
yesterday they have rang and told us that the turbo has gone and they'd ring us back today,
does anyone know if this will be covered under the warranty or if i'm going to get a huge bill?
Thanks in advance...
Kitty

Hintza

It should be covered under warranty (eg voided warranty lack of service etc) and even if it isn't the dealer would be liable after 7 weeks.

The danger is this gets passed from pillar to post so keep your finger on the pulse and make sure someone has taken ownership of the problem.

helpkitty

Thank you Hintza, Am just worried theyd try and say thats its our fault / wear and tear and not pay!

AdrianC

It hasn't failed after seven weeks - it's failed after two and a bit years, and however many thousand miles. Yes, that's a short life for a turbo, so it may well be found to be faulty.

Marktheshark

This is a Renault !

macman

What's the mileage?

Hintza

AdrianC wrote: »

It hasn't failed after seven weeks

Of course you are correct, but from the OPs perspective it has. If the warranty folk play silly bu$$ers then the OP has protection under SOGA.

atrixblue.-MFR-.

Marktheshark wrote: »

This is a Renault !

Renault are not renowned for turbo failures plus are getting better at quality. form 2010 Renault has been making lots of improvements over previous reliability issues. go through this site and try and seek out how many 2010 model year on renaults threads there on here with vehicle faults, then compare it to fords and other makes. you wont find many that says allot but can the same be said for a ford or another make though?

Tilt

Hintza wrote: »

Of course you are correct, but from the OPs perspective it has. If the warranty folk play silly bu$$ers then the OP has protection under SOGA.

Not the warranty company you aim for, it's the seller. A warranty is merely an extension to your statutory rights. Up to the seller to deal with/use the warranty, not the consumer.

Marktheshark

The same engine was used in the Volvo v40D, however they changed the oil feed pipe and fitted a circulation pipe, the same engine runs for hundreds of thousands without issue, so it is a good unit, with a school boy design error they refuse to correct.

AdrianC

Marktheshark wrote: »

The same engine was used in the Volvo v40D,

I find that VERY unlikely.

Volvo were a Ford company until the Chinese took them over, and used Ford/PSA diesels as well as internal ones.
Renault/Nissan have their own range of diesels.

Volvo have used Renault engines, but not for a looong while.