Sale of Goods - Used Cars

Anoneemoose

I think you can still reject it under the Sale of Goods Act as well. As in demand your money back.

You still have rights even though it is second hand.

I am not sure 12 days could be argued as acceptance but I suspect you might be able to push for a refund still. Even if not, it is the dealer's responsibility to put right your issue so if you are happy with getting the car repaired, HE has to sort it out for you. And without too much inconvenience to you.

I would phone him back and tell him this and tell him what you want as a resolution.

pendragon_arther

Warranties - The Legal Requirements when Selling Second Hand Cars

The amendments to the Sales of Goods Act (EC Directive 1999/44/EC) that came into force on 31st March 2003 now place the burden of proof on you 'the car dealer' for the first six months after a purchase.
If your customer makes a claim in the first six months it will be up to you to prove the vehicle was correct when it left your premises.
This is your customers’ legal rights, not their warranty. In addition to having their legal rights a customer may be offered a warranty by the car dealer on a voluntary basis.
It is up to the car dealer offering the warranty to decide on the duration. Many used cars are sold with a three-month warranty, some have one year while others may have none. This is entirely legal.
Although warranties do not have to be offered Lawgistics recommend car dealers provide customers with something in writing (dealer guarantee, claims procedure or simple terms and conditions). This can help manage difficult customers and stop unsubstantiated claims.
TOP TIP: A new MOT will prove the vehicle was road worthy and a documented PDI / service will add weight in your favour in the event of a claim.

philatio

Used car dealer will always tell you its a warranty issue (the rubbish warranty they gave you or made you buy).
You need to be firm and stand your ground. They'll sort it if you look like you know what you're talking about.

Marktheshark

Here is some very good advice, take it back and try to get your money back or another car.
Renault are an absolute pig of a car if you get a bad one, they are straight down the middle, good ones which are rare and the all others which are complete pigs that will empty your bank month in and month out..

tshrbhag

Thanks for all the great advice. Being a member of this community has always saved me money, it's all in the name lol.

Called the dealer and politely told him I'm exercising my statutory rights and want it fixed by them. Not a word from the dealers against me. They said ' please drop it to us and we will have it sorted out for you.'

Thank you everyone who contributed and over all to everyone on this forum.

Tushar

tshrbhag

Marktheshark wrote: »

Here is some very good advice, take it back and try to get your money back or another car.
Renault are an absolute pig of a car if you get a bad one, they are straight down the middle, good ones which are rare and the all others which are complete pigs that will empty your bank month in and month out..

Thanks Mark. I think we all have our own perspectives. This is my first renault, but I'm sure as a car company that has survived for decades, it will work and give me it's worth. If it doesn't I'll surely learn a lot on the way. Either way, it's a win-win.

Thanks again

arcon5

There's a difference between a 'warranty' and statutory rights.

As a consumer rights board i'm surprised to be reading a lot of this

Marktheshark

tshrbhag wrote: »

Thanks Mark. I think we all have our own perspectives. This is my first renault, but I'm sure as a car company that has survived for decades, it will work and give me it's worth. If it doesn't I'll surely learn a lot on the way. Either way, it's a win-win.

Thanks again

More of a experience than a prospective.
You are about to embark on a journey in to the point of denial, it often ends with running out of money.
As I said some get good ones, most get total and utter dogs that drive people to despair.
Buckle up, it is going to be a right adventure, you have only had it three days and the ride has already begun.