Sale of Goods - Used Cars

tshrbhag

I've purchased a Renault Megane from a local mid-sized trader which has developed a fault within 3 days. While on a motorway I suddenly got a engine failure hazard - stop warning.

The warning went away after turning the car off and on again after a few minutes. But now I notice that the car is losing power on it's 3rd and 4th gears and the engine failure warning is coming on intermittently. I've only had the car for 12 days now and I was on a holiday for a week of that.

After phoning the car dealer, they asked me to call the warranty people. I called the warranty people and they asked me to get a diagnosis from a bosch service centre which will apparently cost me £50 + VAT. The warranty only covers me for £250 per repair.

BTW, the Megane is an Estate '10 model 6 Speed and has done almost 70k miles.

Any suggestions on this please?

Spicy_McHaggis

Traders problem take it back.

enfield_freddy

Spicy_McHaggis wrote: »

Traders problem take it back.

agreed , take it back to him , its his problem not a warranty company

tshrbhag

enfield_freddy wrote: »

agreed , take it back to him , its his problem not a warranty company

Thanks for your prompt replies. A little clarification would be nice. I had called up the trader and he straight away asked me to get the warranty people involved. I can take it back to him but what do I say if he refuses? Just need some sound advice to hold my back.

Thanks
T

Spicy_McHaggis

Have a look at the sale of goods act.

tshrbhag

Spicy_McHaggis wrote: »

Have a look at the sale of goods act.

Thanks, but I'm really good at reading Acts. If someone can put it in simple words, it would be of great help. I'm trying to read it in the meantime anyway.

enfield_freddy

take it back , its his job to fix it , not a warranty company (well in the first few mths).


repair , replace or refund , no ifs and buts


if he insists on the warrenty people , leave the car , tell him to repair , when the bill comes , that's his problem

JJ_Egan

Or contact Trading Standards .

George_Michael

Trading standards no longer deal with enquiries from the general public.
All they do if you contact them is to tell you to speak to Citizens advice.
http://www.adviceguide.org.uk/

tshrbhag

enfield_freddy wrote: »

take it back , its his job to fix it , not a warranty company (well in the first few mths).


repair , replace or refund , no ifs and buts


if he insists on the warrenty people , leave the car , tell him to repair , when the bill comes , that's his problem

Thanks. Leave the car for repairs where mate? With the dealer or with the warranty people?

enfield_freddy

the dealer , its his problem the warranty company don,t own a garage , they expect you to go to a local garage pay for a report , then beg nicely for them to repair it.
the dealer will have a garage he uses , let him take it there for repair , or if major contact the warranty people .


you don,t give hoot whats wrong with it , you just want it back within a reasonable time , or a refund


full stop