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Letter from nPower
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nom1nom2
Posts: 19 Forumite
Hello,
I really hope someone can help me with this - in 2011 I was running a takeaway for a brief period of time, about 2 months. During this time, all the bills etc were on my name which I paid. However, due to unforeseen circumstances I could no longer run the takeaway so it was handed over to the guy that I had a joint partnership with in front of the owner of the property. When this change took place, I called up nPower as well as all other companies involved in the billing of the business to inform them of this change and give the new details of the person taking over - the owner of the property as well as the new guy who was going to takeover were witnesses to this.
Last week I got a phone call from a debt company saying nPower had contacted them to about me as I had not paid any bills for this business for the period of about 11 months and that I owe them £1200.
No letters were sent to me, the owner of the property or the guy that took over after me or those that ran the takeaway after him. No one was contacted at all. Npower did not contact me about this either until I called them to confirm if this call was legit. They said they had no record of this and have asked for a full account history.
Now, I have no idea what has happened here - obviously, I did everything I needed to as it wasn't the first time I moved from running a takeaway. I'm currently going through my papers to see if there anything from that period but it was 4 years ago and it was all sorted then :S
Does anyone have any suggestions or ideas as to what has happened here and what I can do? Should I seek legal advice? Surely, if this was genuine or if someone after me used my name, then nPower would have picked this up sooner :S I mean why continue to provide power to a business for 4 years after £1200 worth of bills were not paid?
Any insight would be useful as I'm totally out of my depth here.
Thank you.
I really hope someone can help me with this - in 2011 I was running a takeaway for a brief period of time, about 2 months. During this time, all the bills etc were on my name which I paid. However, due to unforeseen circumstances I could no longer run the takeaway so it was handed over to the guy that I had a joint partnership with in front of the owner of the property. When this change took place, I called up nPower as well as all other companies involved in the billing of the business to inform them of this change and give the new details of the person taking over - the owner of the property as well as the new guy who was going to takeover were witnesses to this.
Last week I got a phone call from a debt company saying nPower had contacted them to about me as I had not paid any bills for this business for the period of about 11 months and that I owe them £1200.
No letters were sent to me, the owner of the property or the guy that took over after me or those that ran the takeaway after him. No one was contacted at all. Npower did not contact me about this either until I called them to confirm if this call was legit. They said they had no record of this and have asked for a full account history.
Now, I have no idea what has happened here - obviously, I did everything I needed to as it wasn't the first time I moved from running a takeaway. I'm currently going through my papers to see if there anything from that period but it was 4 years ago and it was all sorted then :S
Does anyone have any suggestions or ideas as to what has happened here and what I can do? Should I seek legal advice? Surely, if this was genuine or if someone after me used my name, then nPower would have picked this up sooner :S I mean why continue to provide power to a business for 4 years after £1200 worth of bills were not paid?
Any insight would be useful as I'm totally out of my depth here.
Thank you.
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Comments
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Tell them to prove itDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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Tell them to prove it
I fully intend to but I'm out of my depth in terms what possible action they could take?
I can't afford to pay and can prove this but sending a debt collecting company without contacting anyone, still providing power 4 years from that alleged period seems off. I've never had this before but I know for homes, nPower messed up records last year which led to the rules changing for back payments but I am currently looking in to the rules of this for businesses.
What would you do??
And thank you for your reply!0 -
I fully intend to but I'm out of my depth in terms what possible action they could take?
I can't afford to pay and can prove this but sending a debt collecting company without contacting anyone, still providing power 4 years from that alleged period seems off. I've never had this before but I know for homes, nPower messed up records last year which led to the rules changing for back payments but I am currently looking in to the rules of this for businesses.
What would you do??
And thank you for your reply!
You send the provit letter to the DCA, see what they come up with.
Provit letter available from the stickies, at the top of this forum.
When they have responded, post back.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
sourcrates wrote: »You send the provit letter to the DCA, see what they come up with.
Provit letter available from the stickies, at the top of this forum.
When they have responded, post back.
Thank you!
Will do this to send tomorrow as debt company have said I dont pay by the following week, they will start charging interest...0 -
sourcrates wrote: »You send the provit letter to the DCA, see what they come up with.
Provit letter available from the stickies, at the top of this forum.
When they have responded, post back.
I'm sorry I can't find this - I'm not familiar with this website. Can you tell me where to find this letter?0 -
Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0 -
I'm sorry I can't find this - I'm not familiar with this website. Can you tell me where to find this letter?
I'm on my iPad so can't post the link.
Click on the second stickie down,at the top of the debt wannabe forum, then scroll down and click on the link entitled " letter when you know nothing about a debt.
Adapt the letter for your own situation.
Cross posted, thanks fermi ��I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
That's the basic letter anyway. Adjust to suit and perhaps also give business debtline a call freephone on 0800 197 6026 as this is a commercial debt that is disputed.Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0 -
That's the basic letter anyway. Adjust to suit and perhaps also give business debtline a call freephone on 0800 197 6026 as this is a commercial debt that is disputed.
Thank you! I'll give them a call tomorrow before I email and post a letter to nPower.
Really appreciate the advice!0
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