Besieged with 'IE has crashed' birds

SilverLiz

I run Windows 7 and use IE Explorer (10 or 11 - can't remember which) but every time we use the internet the little bird keeps floating up telling me that "IE has crashed but no solution yet".
Nothing appears to be wrong but I keep having to close the annoying message.


Should I uninstall IE and reinstall it and if so how do you do it?


Thanks in anticipation of any help.

steviebabes

You can't uninstall IE as its part of windows. Download Chrome or Firefox browsers. Once you get used to them they are far superior to IE and much more stable. The choice is personal but if you have Gmail I would choose Chrome as it integrates with this.

shaun_from_Africa

If you want to stick with IE, there are a couple of things that you can try.
If you are using IE10, update to IE11 to see if this fixes the problem, alternatively, if you are already on IE11, you can normally remove this and go back to IE10.


Removing IE11 is done by going to "control panel" - "programs and features" - "view installed updates" then click on IE11 and choose the remove option.

Esqui

Update Norton, a recent Intrusion Prevention update has killed IE (and in some cases stopped Chrome from loading). There's a fix out for it now.

If you don't have Norton, try resetting IE. Click on start and type "internet options" in the search box. Click on the result and go to the advanced tab, then click Reset.

SilverLiz

Thanks everyone -


Stevie -We tried Chrome and had difficulties with it so we uninstalled.


Shaun - how do I find out which IE version I have and if I uninstall version 11 will it auto revert to IE 10?

Esqui - I found the 'internet options/Reset but it stated "only do this if IE is inoperable" and it is fully operable apart from the constant crash messages.

Collabora

SilverLiz wrote: »

how do I find out which IE version I have

goto tools (looks like a gogwheel) and click on 'about internet explorer'

shaun_from_Africa

SilverLiz wrote: »

Shaun - how do I find out which IE version I have and if I uninstall version 11 will it auto revert to IE 10?

If you revert to IE10, it shouldn't automatically back to IE11 when windows updates are installed.
This is because the update to IE11 is classed as an optional update so provided you don't tick the box to install this, you should be okay.


On the menu at the top of the screen you will see one option is "Help". Click on this and you will get the IE version that you are using and there will also be a tick box "install new versions automatically". Make sure that this isn't ticked.

poppy10_2

shaun_from_Africa wrote: »

Click on this and you will get the IE version that you are using and there will also be a tick box "install new versions automatically". Make sure that this isn't ticked.

Jesus. It's bad enough for security to use IE, but to advise people do deliberately use an unpatched version of IE that is vulnerable to security flaws is really poor.

Collabora

Never liked IE after IE6 so have used firefox and for the last 2 years used Chrome

Jivesinger

poppy10 wrote: »

Jesus. It's bad enough for security to use IE, but to advise people do deliberately use an unpatched version of IE that is vulnerable to security flaws is really poor.

I think shaun was advising the use of IE10, which is quite recent, still being patched, and incidentally the only version of IE available to users of Windows 8.

terry2

SilverLiz wrote: »

I run Windows 7 and use IE Explorer (10 or 11 - can't remember which) but every time we use the internet the little bird keeps floating up telling me that "IE has crashed but no solution yet".
Nothing appears to be wrong but I keep having to close the annoying message.

It might not be the same problem that I keep seeing, but in my case it is an interaction between IE and the Flash add-on.

So in tools, go to manage add-ons and disable the shockwave flash add-on. (if you want to use flash in a web page, you have to re-enable it).

Both Adobe and Microsoft claim this is due to a problem that has been fixed - but they lie!