Parking eye PCN

-FemmeFatale-

A little help required please...
I'll try and be as brief as I can. Son (who is 4) was very ill and so rang local polyclinic and was told to bring him in as an emergency appointment. Hubby took him and parked in the small car park round the back. Now the car park is for patients and it is free as long as you remember to key in your registration at reception.
By the time hubby got to reception and got booked in he completely forgot not too mention the worry of a sick child on his hands.
Was told that son was not serious (thank god) and just to keep giving him medicine etc...
This happened on Sat 17th Jan. Lo and behold on 13th Feb we receive a letter from Parking eye to the effect of unauthorised parking, so PCN Is £60 pay now. Rang the clinic who said couldn't do anything but would print out a conformation of the consultation for 20p! Fair enough. Wrote a letter to Parking Eye explaining was there as a patient on behalf of my son and enclosed consultation letter. On this basis asked them to cancel and if not then provide a POPLA code. Was this correct?

Redx

yes it was correct, although I hope you did not identify the driver

the postal PCN was too late under POFA 2012 (if there was no windscreen ticket) so this is why the driver should not be identified

they had 14 days to get the pcn to you

the landowner is also jointly responsible, no matter what they tell you

bazster

Also write a stiff letter of complaint to both the clinic and whatever health trust runs it, and contact your local newspaper who might be interested in running a story. And complain to your MP while you are at it.

-FemmeFatale-

I did not identify the driver. I am awaiting the out come first. If of course they choose to pursue it then yes I will do all of the above.

Many thanks for your prompt replies. I may need help if it gets to POPLA stage as not too confident about writing an appeal.

Thank You

Redx

check the popla appeal link in the NEWBIES sticky thread post #3 for popla examples

then you find a good matchg and copy it and then adapt it for your own use

remember, popla dont accept mitigation, so any appeal will be based on the usual legal points, not what happened on the day (harsh as it seems)

The_Deep

They suffered no loss, and would strive hard to convince a judge thusly, They will therefore probably cancel it if you ask for a PoPLA code.

-FemmeFatale-

Fingers crossed and many thanks

-FemmeFatale-

Further help required....


Today receive another letter from parking eye expecting either the cancellation ( I know being way too optimistic) or the POPLA code!

Instead receive yet another demand with the same info as previous letter just dates slightly amended. I can either give them £100 by 11/03/15 or they will "discount" this to £60 if I pay by the 25/02/15!!!

I take it they have purposely sent out the letter late and have probably thrown my original letter in the bin. Luckily I did make sure to get proof of postage which I hope will just give more weight to my appeal when eventually I have to go through to POPLA.

Do I now re write another letter enclosing a copy of the original letter, the proof of the consultation and a copy of the proof of posting?

Many thanks in advance

enfield_freddy

parking eye keep banging on about the site owners loss , you were a customer , you parked there , they did not loose anything


take this one to your local court , asking for the health centre manager to be present.


they will look the biggest clowns on earth.


expect a letter back from PE saying , ok just pay us "£x admin fees " tell them to do one , get the locals , the local paper etc involved and go to court.


one the health centre get wind , they will jump in.


as of now , you or any of your friends require home visits , due to the draconian parking company the health centre have chosen

Redx

adapt this letter from another thread and complain to s clark at the BPA that you appealed and no cancelleation or popla code came back

enclose a copy of the paperwork you received as well

Dear Mr Clark,

Ref: [Name of PPC], PCN Ref XXXXXXX

I wish to register an official complaint regarding one of your members [Name of PPC], and their breach of the BPA Code of Practice. I sent an appeal to this company on 27th Dec 2014 (see attached).

Instead of considering this appeal and responding accordingly the company have instead appointed a debt collector to harrass me with letters demanding payment (see attached). This is a breach of clause 22.6 which states:

Quote:
When you receive a challenge about the issue of a parking charge, you must stop work on processing the charge immediately. You must not increase the charge until you have replied to the challenge.
I understand that you cannot intervene on the cancellation or otherwise of this parking charge, however I would require you to investigate your member's breach of the code of practice, and if possible remind them of their responsibilities in dealing fairly with my challenge of the charge.

Yours,

XXX

dont forget , ADAPT it to suit , dont just send it blindly , as its for a different issue

all thanks should go to manxred who posted it elsewhere on here

ManxRed

Oy! Copyright fees £100


(reduced to £50 if paid within 14 days, of course!).