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Ocado & paypal
Options
MakingEndsMeet
Posts: 3 Newbie
Having a rubbish day!
On Wednesday I made an order & 'paid' by paypal, thinking I had added my credit card to the payment rather than my debit card.
Today I saw that the money has come out of my account through the debit card on my paypal account & I didn't have the funds to cover it.
I have now gone over my overdraft, will be charged & have no cash at all for the last day of half term. So upset.
Paypal said they can't help & they probably can't but Ocado say they can't but I know they CAN. I feel powerless just from making a little mistake. It's not like I wanted anything for free! I would have paid it that minute with my cc.
It gets worse because I can't ask my husband to add the extra money to my account because I should have money left & I haven't.
AND the calls to Ocado & Paypal were 0845 & 0800 so they have probably charged me a fortune.
The poor get poorer.
On Wednesday I made an order & 'paid' by paypal, thinking I had added my credit card to the payment rather than my debit card.
Today I saw that the money has come out of my account through the debit card on my paypal account & I didn't have the funds to cover it.
I have now gone over my overdraft, will be charged & have no cash at all for the last day of half term. So upset.
Paypal said they can't help & they probably can't but Ocado say they can't but I know they CAN. I feel powerless just from making a little mistake. It's not like I wanted anything for free! I would have paid it that minute with my cc.
It gets worse because I can't ask my husband to add the extra money to my account because I should have money left & I haven't.
AND the calls to Ocado & Paypal were 0845 & 0800 so they have probably charged me a fortune.
The poor get poorer.
0
Comments
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????
You seem to be moaning at PayPal and Ocado (and you OH) because YOU added the wrong card to pay for things.
How about just sell something for cash on a local facebook group?
Do you really need cash for half term? Plenty of free activities to keep kids amused!!Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
MakingEndsMeet wrote: »but Ocado say they can't but I know they CAN
No they can't at all. Paypal automatically will try to use a bank account first to take payment, this will be displayed off to the right when you are making the payment via paypal. It will also have the option to select a different funding method, you obviously didn't notice this (this happens when you have been transferred to Paypal it is NOT part of Ocado's website).
Seeing Ocado have nothing to do with what payment Paypal first selects can you explain then why you say you KNOW they can do something? You've got no evidence of this at all.0 -
Can't you use your credit card to pay off your debit card overdraft, seeing as you were going to use the credit card in the first place?0
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Well to add a card to Paypal account you need to verify it and you didn't notice that it was the wrong card. So why it should be Ocado's or Paypal's problem ?ally.0
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MakingEndsMeet wrote: »Having a rubbish day!
On Wednesday I made an order & 'paid' by paypal, thinking I had added my credit card to the payment rather than my debit card.
Today I saw that the money has come out of my account through the debit card on my paypal account & I didn't have the funds to cover it.
I have now gone over my overdraft, will be charged & have no cash at all for the last day of half term. So upset.
Paypal said they can't help & they probably can't but Ocado say they can't but I know they CAN. I feel powerless just from making a little mistake. It's not like I wanted anything for free! I would have paid it that minute with my cc.
It gets worse because I can't ask my husband to add the extra money to my account because I should have money left & I haven't.
AND the calls to Ocado & Paypal were 0845 & 0800 so they have probably charged me a fortune.
The poor get poorer.
Unfortunately Ocado can't help at all - all they have done is take the payment from Paypal. As you know, you telling paypal to use the wrong card is the root of all this - Ocado don't know what cards you have registered with paypal and have no authority at all to change the method that paypal pay them.0 -
MakingEndsMeet wrote: »
AND the calls to Ocado & Paypal were 0845 & 0800 so they have probably charged me a fortune.
The poor get poorer.
I think 0800 numbers are free.0 -
Everybody makes mistakes, at least you have learnt from it now. Don't beat yourself up about it. I'd take the cash out of on my credit card put it into my bank account if I was in the same position. (That's only if the interest/charge on cash withdrawal on the credit card is cheaper than an overdraft).0
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Not if he used his mobile :j
Many people have smart phones now. If the op downloaded this app https://play.google.com/store/apps/details?id=com.orderlysoftware&hl=en_GB almost all calls to 08XX numbers will be free.0 -
My mobile plan treats 0845 (and I think 0870) as part of my inclusive minutes, and 0800 (and 0500) are free.
Giffgaff0
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