only one key with used vehicle

hawk4hunter

my mate purchased a used vehicle from a well known dealership
it had only one key. we question this at the time and they said we would have to go to kia dealership to get a key.
my mate went to a locksmith who said they could cut a key and programme it but when they put it into their machine it said cannot programme.
The assistant said the dealership what sold the vehicle should have provide two keys and we would have to go to a kia dealership to get a key. and its £160 for a key.

DUTR

Are they supplied new with more than one key?

Iceweasel

I would be going back to the dealer who sold it to your mate, and kick up a fuss - I'd try to get at least half the price of the new key.

£160 is actually a not bad price for a new genuine key.

For some cars it's over £250!

Never buy a car with only one key - you're bound to mislay it at some point and then the price for a replacement hikes up as you have no old key to clone the new one from.

Some keys can only be supplied from the factory on special order - so even more inconvenience of waiting.

forgotmyname

It was sold and assume priced to reflect only having one key?

Seems they made it clear you/they needed to goto a dealer to get a 2nd key.

As they said you need a dealer to get another. So why not goto a dealer and get one? Tried the cheaper option which didnt work so the only option left is..

ciderboy2009

If you've got a Timpsons nearby they'll clone the existing key for about £50

Iceweasel

ciderboy2009 wrote: »

If you've got a Timpsons nearby they'll clone the existing key for about £50

Good luck with that!

forgotmyname

A cloned key will have the same key code so cannot be wiped from the system without wiping out both keys.

You wont be able to wipe the missing key from the system either. So someone will have a key than will start your car.

straighttalker

Your mate shouldn't have paid the balance of any monies for the car until the garage got the second key. Car salespeople lie.

tykesi

straighttalker wrote: »

Your mate shouldn't have paid the balance of any monies for the car until the garage got the second key. Car salespeople lie.

What on earth are you on about? According to the OP the dealer clearly said the customer had to go to the manufacturer to get a new key, they didn't say anything about providing it themselves. Salespeople do lie, yes, but in this instance they've done nothing wrong.

straighttalker

Oh yeah. It was late last night hence I didn't read the first post properly.

As you were.

hawk4hunter

thanks for your replys my mate is going to the main dealer.