iPhone says I can't take photos as no storage - but I pay monthly for extra?

hieveryone

Hi all,

I take a lot of photos using my iPhone (but do regularly delete and clean up), but just tonight it said that I couldn't take any more as I had no storage.

I pay monthly for extra storage from Apple, so why wouldn't I have enough?

Any ideas would be great, thanks.

bsms1147

Maybe you've run out of storage on the phone itself?

groovyf

bsms1147 wrote: »

Maybe you've run out of storage on the phone itself?

^^^ ...this I'd say.

Go to Settings - General - About and check your available space.
Be aware your phone may have downloaded an iOS update that may be waiting to be installed too, and this will eat some of your space.

hieveryone

Thanks both. So if I've run out of space on the phone itself, why wouldn't the overspill automatically go to iCloud? Or is that not how it works?

Stripeycat

You need to back up to iCloud manually and/or set it to sync iCloud photos.

hieveryone

Stripeycat wrote: »

You need to back up to iCloud manually and/or set it to sync iCloud photos.

Thank you - I am sure my settings are already set up to sync automatically? Apple confuses me :rotfl:

groovyf

Yeah, you're paying for extra storage on iCloud not on your phone. When you take a pic, video or install an app it all uses space on your phone irrespective of how much iCloud storage you may have.

shopbot

If you are on the latest version of iOS any deleted photos go into an album called Recently Deleted. Whilst they are in this album they are still taking up space. You need to delete that album to recover the free space.

SB

Mr_Toad

hieveryone wrote: »

Thank you - I am sure my settings are already set up to sync automatically? Apple confuses me :rotfl:

They probably are set to sync but you need to check as sync isn't really what you need.

Sync means ensuring that the photos are on both the phone and iCloud.

What you need is for your photos to be uploaded from the phone to iCloud then deleted from the phone to make space for more photos.

hieveryone

Mr_Toad wrote: »

They probably are set to sync but you need to check as sync isn't really what you need.

Sync means ensuring that the photos are on both the phone and iCloud.

What you need is for your photos to be uploaded from the phone to iCloud then deleted from the phone to make space for more photos.

Ah, yes! This is exactly what I need! How do I make sure that's set up?

Thank you!

Mr_Toad

hieveryone wrote: »

Ah, yes! This is exactly what I need! How do I make sure that's set up?

Thank you!

I have no idea, I'm not an iPhone user.

I'm sure someone who knows will be along shortly to explain what needs to be done.