Ebay gave me returns label, item has gone missing and they say its my fault

dekaspace

the_lunatic_is_in_my_head wrote: »

OK it sounds like should have arrived by now. You could try getting eBay's attention on Twitter or Facebook, are you able to have eBay call you via their contact us pages?

If you get someone in the UK/Ireland they may be more helpful but you need to stress the responsibility of the parcel is eBay's.

How much was the order?

Ebay have changed their systems yet again recently so its harder to get in contact with them and I keep checking the times they claim to be open to have them say they are closed so they are just playing games as even when I get through to the they just tell me I have to prove item was sent.

custardy

If its an RM number then its 2 letters,10 numbers and the country code GB.
Does your tracking number have that?

the_lunatic_is_in_my_head

OP if you post the tracking number that would be helpful.