Verified by Visa password has to be renewed every 30 days

littlerock

Having had another run in with Barclaycard over its Verified by Visa password checking system, I have now been advised by the BC internet team that the password used for VbV must be changed every 30 days. If it is not, next time you use the card it will be blocked.

Go Figure.

meer53

littlerock wrote: »

Having had another run in with Barclaycard over its Verified by Visa password checking system, I have now been advised by the BC internet team that the password used for VbV must be changed every 30 days. If it is not, next time you use the card it will be blocked.

Go Figure.

Go figure what ? Change the password to avoid it being blocked ?

BJV

I think it is a little excessive but unfortunately there are a lot of nasty people out there who make it their life's work try and get access to your account. Banking fraud costs us all millions so anything we can do to stop or limit it has to be a good thing.


I know it is a pain but if it helps to keep your bank account and credit cards secure I think it is a small price to pay.

grumbler

I often use my Barclaycad online and I have never been asked to change the password.

meer53 wrote: »

Go figure what ? Change the password to avoid it being blocked ?

It's ridiculous to change password every month.

meer53

grumbler wrote: »

I often use my Barclaycad online and I have never been asked to change the password.
It's ridiculous to change password every month.

I agree but if thats what Barclays say you have to do then thats what you have to do. Either that or change banks. I've never had to change my VBV password either, but i don't bank with Barclays.

Rodders53

Never been required to change the password I use for VbV albeit it's a Mastercard under the Barclaycard umbrella... and that's many years now.

grumbler

meer53 wrote: »

I agree but if thats what Barclays say you have to do then thats what you have to do. Either that or change banks. I've never had to change my VBV password either, but i don't bank with Barclays.

My point was that the "internet team" was possibly telling porkies. Unfortunately, it's not uncommon for all 'teams' and CS.

gwapenut

In my experience, there's no surer way to force people to start writing down passwords than to come up with ridiculous rules like needing to change them every 30 days. It becomes impossible for the layperson to keep track and for many writing down, perhaps in encrypted form, becomes a necessity

littlerock

This all seems to be quite recent. It is only in the last year that I have started having this problem of my VfV password being rejected. It is rejected with an error message saying it is because I have not used the card to make a VbV payment for 30 days. (I last used it just over 4 weeks ago to try and buy some cinema tickets and it was rejected for the same reason).

I use my BC card a lot on amazon and with paypal with no problems but it is automatically linked to them so I do not need to use VbV there. It is only for direct online purchases where VbV password is needed that it is a problem and I probably make no more than one of these per month.

I spoke to the BC Fraud team who said there was no reason they knew why my card kept getting blocked with VbV and I should talk to their Internet team. So I did and after checking it out, the girl came back and said the 30 day message was a bit misleading as what it actually meant was that the password was the same as when the card was last used which was more than 30 days ago. She said it to be changed every 30 days.

Never been told that before but I have had the card forever. I think they mean if it has not been used for 30 days since the last use, the password must be changed. So I changed the VbV password, tried the transaction again and it went straight through.

It only applies to my Barclaycard. The verification may be at their end of the transaction?

agrinnall

grumbler wrote: »

I often use my Barclaycad online and I have never been asked to change the password.
It's ridiculous to change password every month.

But is your Barclycard VISA? Mine is Mastercard, and like you I've never been asked to change my SecureCode password, so perhaps it's only something they implement for their VISA cards.

littlerock

yes it us VIsa Barclaycard.