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Lloyds not sending money to Halifax.

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  • Try paying cash into it via a branch.

    That might highlight the problem.
  • pinkdalek
    pinkdalek Posts: 1,355 Forumite
    Tenth Anniversary 1,000 Posts
    Send some money from your RBS to Halifax, you will then be able to see with which bank the issue is with.
  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    Djene wrote: »
    I opened an account with Halifax last week and I've been trying to send money to it through my Club Lloyds account online. For some reason its not going through, it will set up the new recipient but not send money of any amount. I've tried sending it to the Halifax c/a and the savings account I set up too, nothing. I can still send money to my RBS account through Lloyds or my oh's Halifax account, but not mine.

    Never had an issue like this before so no idea whats going on.

    Hi Djene.

    I've checked with our Online Helpdesk and there's no general problem affecting transfers between Lloyds and Halifax accounts. They've suggested that you call them directly so they can look at your accounts and try to establish what's causing the problem. The number to call on is 0845 3000 116 / 01733 232 030 and they're open from 7am-10pm Monday-Friday and 8am-6pm on weekends.

    Thanks

    James
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • Is the Halifax account a current account?

    I only ask because if it's a savings account there are sometimes limits on the amount some of them can accept.
    (c) Broke in Yorkshire. ( there are worse places ) :D

    Those that matter don't mind and those that mind don't matter!
  • Ed-1
    Ed-1 Posts: 3,956 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Djene wrote: »
    I opened an account with Halifax last week and I've been trying to send money to it through my Club Lloyds account online. For some reason its not going through, it will set up the new recipient but not send money of any amount. I've tried sending it to the Halifax c/a and the savings account I set up too, nothing. I can still send money to my RBS account through Lloyds or my oh's Halifax account, but not mine.

    Never had an issue like this before so no idea whats going on.

    Well low and behold I've now got the same problem. Internal transfers are apparently blocked on my internet banking yet external payments go through. If I try and transfer between Lloyds accounts it throws up an error message and if I try to transfer between Lloyds and BoS it says the payment has been successful when it hasn't. Rang up and there is apparently a restriction on my account (presumably something to do with the large payment I sent to myself through faster payment this morning) so I'm going in to branch to get it removed tomorrow.
  • xylophone
    xylophone Posts: 45,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Well low and behold .......it will set up the new recipient but not send money of any amount.

    Lo, a low trick.........:)
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