Question on bad weather hours before the delay

lumoke

Hi,
My question is: If there was bad weather many hours before and this has a knock on effect to my delay - am I able to claim?

My delay happened because the plane wasn't at the airport and ready to leave - and then I was told not to board because I would have missed my connection. Apparently the plane was not at Heathrow yet because of fog earlier in the day.

I sent Lufthansa the claim but they sent this back (excerpt below). (they made a mistake, my flight was from Heathrow not Frankfurt.

It is much to our regret that your flight from Frankfurt to Yaounde on 4 January 2015 due to bad weather condition. Rest assured that we do everything we can in order to make sure our passengers reach their destination punctually and reliably. Unfortunately we are unable to influence acts of Force Majeure such as adverse weather conditions. Moreover, normal flight operations were unfortunately not possible and the delay of your flight was clearly outside our sphere of influence.

Many thanks for any advice

Caz3121

https://forums.moneysavingexpert.com/discussion/5173888