I wish it was simpler..

Thrugelmir

supermassive wrote: »

And, no, I didn't notice it wasn't being paid because I wasn't in a position to check (working all hours & no access to internet)

And you are expecting a lender to advance thousands of pounds for a mortgage?

Responsibility has to be proved. It's not taken as a right.

solentsusie

"Getting a poor mark on my file was inevitable due to their mistake."

Sorry, but I think that the mistake was yours in not checking that your bank switch had gone totally to plan. And if you did not have access to the internet for a year why didn't you ensure you received paper bills for you accounts?

I have just switched banks and have watched all my payments being transferred like a hawk. It is called personal responsibility.

I think you may need to notch this up to experience and realise that you have to keep a tighter eye on you finances in future.

Good luck.