Is my tenant being treated fairly by the LA?

happypuppy

Finally after countless emails, it just go fixed I am so happy and sad for the T
I don't know how to attach the pic
https://www.dropbox.com/s/1wde1l0zv917a3p/new%20briston%20shower%20value%20290%20pounds.jpg?dl=0

AdrianC wrote: »

Bristan is just one brand of many, albeit decent quality.

Do you have a photo, or can you get the tenant to send a photo, of what's there now?
I'm guessing it's something like this :-
http://www.screwfix.com/p/triton-luca-thermostatic-mixer-shower-flexible-exposed-chrome/40744

happypuppy

Hi GM ,
Thanks so much for the answer most useful
H
Also do you think there is a way to findout who the various LAs are using? some actually gave me the names of the plumbing companies that they use so if the LAs are relying on them they must be reliable?

G_M wrote: »

If you cannot get a recommendation from a local friend/neighbour, then try the local paper.

Some communities have local broadsheets with 'Tried & Tested' section for contractors.

Or use:

1) http://www.aphc.co.uk/

http://www.plumbersassociation.co.uk/

2) http://www.gassaferegister.co.uk/help/find_a_registered_business.aspx

As for the agent, I refer you again to

Letting Agents (Tips for selecting, and tips for sacking them)

AdrianC

happypuppy wrote: »

Finally after countless emails, it just go fixed I am so happy and sad for the T

It's sorted? Great.

So, yep, that's just a standard surface-mount shower. £290 for it is, mm, on a par with 18% for value... It's not a cheap shower, but a quick google says just over a ton. Which means nearly £180 to turn the water off, undo two nuts, fasten two nuts, and turn the water back on.

I'm in the wrong business.

G_M

happypuppy wrote: »

Hi GM ,
Thanks so much for the answer most useful
H
Also do you think there is a way to findout who the various LAs are using?
Yes. Ask them. If they are reluctant or vague, write to them instructing them that all contractors working on your property must be pre-approved by you so you need to know who they are.

some actually gave me the names of the plumbing companies that they use
So do some research on them
so if the LAs are relying on them they must be reliable?

:rotfl::rotfl::rotfl:

I love that last statement!

No - if the LA is using them, they must be paying the LA a commission for each job........

(that may be a bit over cynical, but it is more common that you'd think)

AdrianC

G_M wrote: »

:rotfl::rotfl::rotfl:

I love that last statement!

No - if the LA is using them, they must be paying the LA a commission for each job........

(that may be a bit over cynical, but it is more common that you'd think)

TBF, no matter how big the kickback, if they didn't turn up or left the place in a state, they'd quickly lose business.

Where the LA really don't care - because they don't pay the bill - is whether the trade is good value.

BobQ

Happy,

I pay an agent to manage a property and a lot less than 18%. My tenant reported a minor water leak to the LA and they had a plumber on site within 6 hours, problem sorted. They told me by email a few days later.

Tell the LA you are very disappointed with their shoddy service and that if they do not up their game you will not be renewing the tenancy at the end of the present term. Then sort out another LA ready to take over the property at that time.

AdrianC

BobQ wrote: »

Tell the LA you are very disappointed with their shoddy service and that if they do not up their game you will not be renewing the tenancy at the end of the present term. Then sort out another LA ready to take over the property at that time.

There's no need to terminate the tenancy to remove the LA from managing it. Your contract with the LA will include clauses on terminating your relationship with them.

Where in the UK is the property?

G_M

BobQ wrote: »

Tell the LA you are very disappointed with their shoddy service and that if they do not up their game you will not be renewing the tenancy at the end of the present term. Then sort out another LA ready to take over the property at that time.

Why punish the poor tenant!?

It's the agency contract you need to end, not the tenancy!

Letting Agents (Tips for selecting, and tips for sacking them)

happypuppy

Thanks AdrianC,
So I assume this was overcharged by a lot? sorry to sound thick, but how much would a similar job cost? is there a way to find out. Another LA quoted 280 for this. Is there a way for me to findout how much this unit would cost?

Is fixing it as simple as turn the water off, undo two nuts, fasten two nuts, and turn the water back on ?

AdrianC wrote: »

It's sorted? Great.

So, yep, that's just a standard surface-mount shower. £290 for it is, mm, on a par with 18% for value... It's not a cheap shower, but a quick google says just over a ton. Which means nearly £180 to turn the water off, undo two nuts, fasten two nuts, and turn the water back on.

I'm in the wrong business.

happypuppy

Thanks GM ,
Maybe I am better off getting a British Gas homecare plan, instead or relying on these people?

G_M wrote: »

:rotfl::rotfl::rotfl:

I love that last statement!

No - if the LA is using them, they must be paying the LA a commission for each job........

(that may be a bit over cynical, but it is more common that you'd think)