Budget Energy price reduction

Old_Git

Jo4 wrote: »

Thanks for all the responses. :T

I am going to switch from Budget Energy to SSE Airtricity. Does anyone know how long the switch actually takes - is it the 4-6 weeks that they state on their website?

there is a 14 day cooling of period so anytime after that

glentoran99

Jo4 wrote: »

I wonder what type of customer service SSE Airtricity offer?!? I must do some research on them before I switch.

Awful! customer service was the main reason i left them

belfastgirl23

What kind of customer service do you need from an energy company (beyond keeping the lights on)? I'm wondering about switching too and can't imagine how the customer service thing would impact on me but I have a feeling that's just a failure of imagination. I don't think I've ever had to phone Power NI about anything except getting my DD updated - and mostly they've adjusted that themselves.

Jo4

Does anyone know if I signed up to SSE Airtricity today would I be paying their current unit rate or their new rate which comes into affect on 1st April?

Also the offer of £50 Welcome bonus is available until the 31st March 2015. Does anyone know if there will be a different offer on the 1st April?

I want to clarify these things because I am signing my parents up as well. I did email SSE Airtricity but they did not respond.

johnsmi

I found Airtricity customer service to be acceptable considering its a large company.


I had to leave for 21 days as per regulations and then signed up again to them today to get the benefits of being a new customer for a 2 year contract , I believe the cheapest around with a 10% reduction each year and a £50 welcome credit.


John

Jo4

johnsmi wrote: »

I found Airtricity customer service to be acceptable considering its a large company.


I had to leave for 21 days as per regulations and then signed up again to them today to get the benefits of being a new customer for a 2 year contract , I believe the cheapest around with a 10% reduction each year and a £50 welcome credit.


John

Thanks! I am going to sign us & my parents up to SSE Airtricity today! The £50 offer ends today.

Jo4

Jo4 wrote: »

Thanks! I am going to sign us & my parents up to SSE Airtricity today! The £50 offer ends today.

The £50 offer is now valid until 31st May 2015.