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Neighbour complains about minor leak from washing machine.

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  • forgotmyname
    forgotmyname Posts: 32,929 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The amount in the cereal bowl is neither here or there. The actual damage is how much has been absorbed by his ceiling and walls.

    He may have hundreds of £'s worth or remedial work due to that.

    If your happy to pay for him to have a new ceiling and walls every few months then carry on ignoring him until he sues you.

    Whether its 7 days or 10 days is not teh point. If its once a year its once too often.
    Censorship Reigns Supreme in Troll City...

  • Hedgehog99
    Hedgehog99 Posts: 1,425 Forumite
    Even if you think it's only a cereal bowl, like forgotmyname said, there will be hidden damage and what is a cereal bowl now will become a washing-up bowl, then a paddling pool, then the entire water draining from your machine.

    Nip the problem in the bud now - it'll only get worse & then you will be stuck without being able to use the machine.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 6 February 2015 at 11:40PM
    1) there is a leak somewhere

    2) it is sufficient to soak through your floor, and your downstairs neighbours ceiling (causing damage to both) and then into the pudding/cerial bowl/whatever

    3) water also flows sideways as well as down - there could be water soaking into walls, joists, hidden areas.....

    4) the quantity of water in the bowl is irrelevant

    5) you are a tenant, so:

    6) have you reported the leak, in writing (by letter!) to your landlord at the address provided "for the serving of notices"?

    7) If not, YOU MAY BE RESPONSIBLE FOR ANY FURTHER DAMAGE CAUSED TO YOUR FLAT OR DOWNSTAIRS. You have a duty to act in a 'tenant-like' manner. That means reporting problems promptly and properly (not messing around with a spanner).

    8) If you have a phone number/email for your landlord and/or letting agent - use it now, and then follow up with a proper formal letter.

    9) Stop messing about and get this sorted.
  • Viberduo
    Viberduo Posts: 1,148 Forumite
    edited 6 February 2015 at 11:46PM
    The amount in the cereal bowl is neither here or there. The actual damage is how much has been absorbed by his ceiling and walls.

    He may have hundreds of £'s worth or remedial work due to that.

    If your happy to pay for him to have a new ceiling and walls every few months then carry on ignoring him until he sues you.

    Whether its 7 days or 10 days is not teh point. If its once a year its once too often.

    But the point is his idea of a flood could be different, he could have a few drips in a cereal bowl and say its filled a cereal bowl, he could have a few drips and its still an annoyance, he has only once before mentioned it to me, him saying he is fed up wih it happening could just mean it has happened twice but he isnt clear and I know he hasnt had hundreds of pounds of damage since he has a run down flat he rents as he told me before his LL never does any work to it, plus he hasnt mentioned any damage just that he gets drips that fill a cereal bowl, if he showed me the damage I would prefer it as can use that to push the LL, I do get damp corners in my own kitchen ceiling as the person above me uses machine multiple times a day but only once leaked.

    Get an idea of the whole picture of what I am saying rather than assuming that I am just ignoring him, I would stop instantly if he was actually flooded out, but it doesnt add up that a few drips of a machine will flood him unless heres a pipe problem which is seperate from the machine since if I emptied the machine into a bucket with just a few drips then poured water down sink it would seem a pipe issue, it would also explain why he seems to think it has happened more than one occasion but that wouldnt explain why the issue doesnt occur when machine isnt on.

    I was going to attempt to fix the machine myself by buying a new pump and attaching it but may just wait to speak to LL on Monday as not going to use machine before then anyway.

    What I was trying to get across is that if under the machine is dry, then a few drips that would at most wouldnt fill up anywhere near a cup or pushing it a mug then if he has been flooded then its more likely to be the sink especially when I seem to be having issues with water pressure in the toilet and maybe the shower but the oddity is why it only happens when the washing machine is used.
  • Rambosmum
    Rambosmum Posts: 2,447 Forumite
    Part of the Furniture 1,000 Posts
    You need to get this fixed. The quantity of the water is not the issue- the plaster in the ceiling and possibly electrics and the wall are likely to be soaking up water, which could cost an awful lot, not to say an awful mess - water marks are unsightly to say the least. 7

    If the landlord isn't willing to get it fixed and it isn't on the inventory/ contract then you need to either stop using it or get it fixed yourself, having said that , if you fix it yourself, or replace it you can take it when you leave - if it isn't on the inventory then the land lord can't tell you to leave it, but make sure you keep the receipt for the new machine or any repairs.
  • Viberduo
    Viberduo Posts: 1,148 Forumite
    G_M wrote: »
    1) there is a leak somewhere

    2) it is sufficient to soak through your floor, and your downstairs neighbours ceiling (causing damage to both) and then into the pudding/cerial bowl/whatever

    3) water also flows sideways as well as down - there could be water soaking into walls, joists, hidden areas.....

    4) the quantity of water in the bowl is irrelevant

    5) you are a tenant, so:

    6) have you reported the leak, in writing (by letter!) to your landlord at the address provided "for the serving of notices"?

    7) If not, YOU MAY BE RESPONSIBLE FOR ANY FURTHER DAMAGE CAUSED TO YOUR FLAT OR DOWNSTAIRS. You have a duty to act in a 'tenant-like' manner. That means reporting problems promptly and properly (not messing around with a spanner).

    8) If you have a phone number/email for your landlord and/or letting agent - use it now, and then follow up with a proper formal letter.

    9) Stop messing about and get this sorted.

    Already reported to LL by email and phone weeks ago who just said its not on the inventory so I have to fix it myself(and reccomended one of their workers to do it cheap)
  • bazzyb
    bazzyb Posts: 1,586 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Viberduo wrote: »
    But the point is his idea of a flood could be different,

    If water from your property is entering his property, the quantity is irrelevant. You need to get this sorted. Now.
  • I once flooded someone below me :D:D

    I turned on the washing machine and got into the shower. Had a long shower and by the time i got down to the kitchen the kitchen floor was covered in water.

    I forgot to put the washing machine waste in the waste pipe connection.

    Luckily, the maisonette below was owned by the council so the tax payer picked up the bill for it :D

    I thought the floors were concrete but over time the water seeps through the top layer of the floor, through the boards, through the other stuff and eventually when the ceiling is very damp in certain places it can start to drip through.

    If he thinks he is getting a bowl full a week my guess is that there is a lot of water built up from a leak and its making its way though gradually. Maybe the vibrations from your machine make it want to drip or it may just keep dripping until it gets dry.
  • Viberduo
    Viberduo Posts: 1,148 Forumite
    NICHOLAS wrote: »
    I once flooded someone below me :D:D

    I turned on the washing machine and got into the shower. Had a long shower and by the time i got down to the kitchen the kitchen floor was covered in water.

    I forgot to put the washing machine waste in the waste pipe connection.

    Luckily, the maisonette below was owned by the council so the tax payer picked up the bill for it :D

    I thought the floors were concrete but over time the water seeps through the top layer of the floor, through the boards, through as the other stuff and eventually when the ceiling is very damp in certain places it can start to drip through.

    If he thinks he is getting a bowl full a week my guess is that there is a lot of water built up from a leak and its making its way though gradually. Maybe the vibrations from your machine make it want to drip or it may just keep dripping until it gets dry.

    Thats what I am thinking since both times he complained was only when it went onto spin cycle after I manually drained machine because even if I mopped my floor it would be wetter than what I spilled when emptying drum.
  • cte1111
    cte1111 Posts: 7,390 Forumite
    Part of the Furniture Combo Breaker
    edited 6 February 2015 at 11:55PM
    In my old house, I didn't realise I had a leak from my bathroom, until the ceiling fell in on the room below. Each time there probably hadn't been that much water, but over time it had soaked into the timbers, floorboards etc until eventually it soaked the plaster board which fell down. This is what is likely to be happening to the structure between your flat and the one below. That's why your neighbour has every right to complain and why it needs to be fixed ASAP.

    A one off leak because the hose has come loose, for example, is quite a different cup of tea to an ongoing repetitive problem like this, it is much worse!
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