MSE News: BT to buy EE, but no change for customers yet

Former_MSE_Paloma

BT has announced it has bought mobile and broadband provider EE, but customer contracts will remain the same for now ...

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BT to buy EE, but no change for customers yet




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maddocks2379

guess thats time for me to quit Orange Broadband after probably 12 years

macman

Not necessarily: I'd rate BT's customer service as the equal of Orange/EE-they're both dismal.

Pincher

Who's going to tell Kevin Bacon he's out of a job?

jb66

Will Virgin Mobile be happy being BTs Customer?

slenderkitten

i've been an orange customer for about 15 years i havent bothered to upgrade my contract so i'm out of one and i've cancelled my orange broadband and bt telephone line.

Sorry but ii think this merger should be blocked why do these companies need to have such a monopoly, soon there will be no choice.

VisionMan

I was with Orange for ten years, then recently upgraded my package and was switched to EE 4G. Their products are good but their customer service stinks. Even worse than BT's telephone customer services so this I hope will be an improvement!

A_Flock_Of_Sheep

I left BT because they were so terrible. £17 before you even make a phone call per month with their ever soaring line rental costs and stealth charges like making called display no longer free. They claim they wrote to me about that but I never got anything until I really looked through my bill and noticed it was being added on as a charge.

Instead of taking it off when they decided to make it chargeable and giving me a choice to opt into the new charge they simply opted me in regardless and added the cost.

Unpleasant company and should concentrate on running the landlines properly not branching out into stupid television and thinking they can operate mobiles. The 12 billion they are wasting on EE should be spent on rural broadband.

I would be so cross if I had gone to EE and then ended up a BT customer again. I would leave immediately, even if I was in a minimum term as I would consider BT coming along as a detrimental change to my agreement.

niftyone

A_Flock_Of_Sheep wrote: »

I left BT because they were so terrible. £17 before you even make a phone call per month with their ever soaring line rental costs

Little or no difference to the other major suppliers line rental charges.

BT £16.99 a month.

Virgin Media 16.99 a month.

Talk Talk 16.70 a month.

Alias_Omega

^^

Sky £15.40 a month with FREE...i say FREE Broadband.. (12 month Contract)

VisionMan

Alias_Omega wrote: »

^^

Sky £15.40 a month with FREE...i say FREE Broadband.. (12 month Contract)

Yes because BT have caused Sky much consternation with its own BB and phone bundles. Its not important which ones better, what is important is that competition rules.