Wedding dress LATE. What are my rights?

gredmond08

It is from a local wedding dress shop and the wedding is abroad so I need the dress for now so that it can be taken in etc and taken overseas on the day of purchase it was stated that the dress was needed for end of this month latest for all the above

robatwork

bod1467 wrote: »

So does that mean you CAN insert a ToE clause post facto?

I would have thought a competent wedding dress shop would always ask the date of the wedding as well as the desired date of delivery.

Therefore in this case it should be implied as part of the contract that time is of the essence. So with a wedding dress there's always an absolute date of performance for the contract.

IMHO

Pollycat

OK.
Again......

Pollycat wrote: »

Why are you letting the shop fob you off with it 'should be on its way'?
Ask them for the exact status of your order.

If the shop were local, I would be standing there asking to see the manager for a proper update.

Is the shop local?

POPPYOSCAR

OP has already said the shop is local(post 12)

gredmond08

peachyprice wrote: »

It's not unusual to have to wait a long time for a wedding dress or for them to be late, most are manufactured overseas, even if it's one of the big names, and most start shipping in spring. They should have explained this to you at the time.

When is the wedding? Is the dress LATE for when it was expected or LATE for the wedding?

Late for expected delivery but I need it altering and again they are aware of it as they keep asking do I want their Taylor to do it

lincroft1710

What date is the wedding?

How much deposit have you paid?

Why have you phoned the shop rather than actually visited?

photome

lincroft1710 wrote: »

What date is the wedding?

How much deposit have you paid?

Why have you phoned the shop rather than actually visited?

blood from a stone

frugal_mike

stevemLS wrote: »

You can't simply insert a "time is of the essence" clause, that would have had to have been done at the outset.

What does the order form and T&Cs have to say about delivery.

You can definitely make time of the essence after the contract has formed in any Sales Contract, as defined in The Consumer Contracts Regulations.

The retailer must deliver the goods by the agreed time, and if no time is specifically agreed then that time is 30 days.

If the consumer makes time of the essence before the contract is formed and the retailer fails to deliver then the consumer can declare the contract void immediately and get a refund.

If the consumer didn't make time of the essence before the contract is formed and the retailer fails to deliver then the consumer can state a reasonable period for the retailer to deliver. If the retailer still fails to deliver then the consumer can treat the contract as void and get a refund.

haras_nosirrah

When is the wedding. If for example you are not getting married until june then neither you nor the shop are realistically under a huge amount of time pressure.

If the wedding is within the next month then absolutely you need to get an update and have a back up plan

gredmond08

lincroft1710 wrote: »

What date is the wedding?

How much deposit have you paid?

Why have you phoned the shop rather than actually visited?

Paid half and I have called and been in to the store. The wedding is in march but as mentioned I need to get it sooner rather than later as it needs alterations and they are aware of this fact.

Blood from a stone comment not helpful, I am a mother to a young poorly child so not actively sat staring at my computer all night but attending to my child.

Everyone else thanks been really helpful, off to see them face to face in the morning fully knowledges up