Best mobile phone insurance?

KatyBird

I just bought a Samsung Galaxy Note 4 and it is my precioussss. It cost me £600 (cash at the Samsung store) and it's the first time I've ever owned a premium phone.

I would like to insure it with a policy that will cover things like me dropping it or sitting on it and also - very important - loss or theft.

Can anybody recommend a good policy?

grumbler

KatyBird wrote: »

I would like to insure it with a policy that will cover things like me dropping it or sitting on it and also - very important - loss or theft.

Can anybody recommend a good policy?

I think all insurances cover accidental damage. None will explicitly list or exclude 'sitting on it' - you have to do the legwork and check exclusions, mainly what they consider to be "due care".

Be very cautious with "theft". Some insures shamelessly lie that they cover theft, but if you read the small print you see that it's robbery only in fact.

Start with reading MSE article Mobile Phone Insurance and this thread: Spill the beans... on mobile phone insurers

robbies_gal

just save what u can each month and put it away for emergencies then u can fix/replace yourself

or a bank account sometimes has these offers for a charge

ConsumerGuy0016

KatyBird wrote: »

It cost me £600

Big caveat with phone insurance; you're not really covering your brand new phone - you're covering the cost of replacing your brand new handset, if lost/stolen, with a refurbished model.

forgotmyname

As above, Your replacement is most likely a refurbished one that may not be in the pristine condition that yours may have been.

So many loopholes for them to refuse to payout. Fairly high cost to insure them also.

My insurance is keeping the old phone as a backup.

JJ_Egan

Risk versus reward .
How likely are you to have it stolen / careless/lost .
What is the total cost of the insurance over two years .
Deduct from that any excess gives you the total paid .
Compare that with replacing your Note at a refurb cost .

KatyBird

robbies_gal wrote: »

just save what u can each month and put it away for emergencies then u can fix/replace yourself

or a bank account sometimes has these offers for a charge

The phone is so expensive that compared to the cost of replacing it, a monthly insurance premium would be cheaper, taking into account an expected phone life of about three or four years.

Edited: just saw that the replacement would likely be a refurb so will consider that cost, instead.

KatyBird

Thanks for all your tips! I will read that linked thread above to make sure I don't get caught out. I have to work in some dodgy areas and having my phone stolen right out of my hands or my bag stolen is not unimaginable.

I am pretty prone to breaking and losing things. I would like to insure it so that I don't just lose the dream phone if I do. I do have backup phones but I want this one.

macman

The worst consequence of having your phone stolen is not loss of the handset, but a £3,000 bill the next month if failed to PIN-lock the SIM, and it was immediately used to dial premium rate numbers until the network shut it down. No mobile insurance will cover you for that.
Given your apparent high risk profile, why didn't you just go for a budget smartphone such as a Moto G, and save £500?