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Three not declaring?

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Hi all,

I started a new mobile phone contract in October 2014 and Three are still not declaring it with any of the credit agencies and I wondered if this was normal? I've made all payments on time and I'm in the process of looking at a mortgage but due to them not declaring my Equifax file is proving to be a huge barrier as my bank (TSB) don't declare to them.

Is there any reason they wouldn't be sharing the data?
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Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Share what? If you are making your payments on time then there's nothing to report.
  • Well that's exactly my point, they aren't sharing that I'm making the payments in time, therefore there is no positive information going through my file, it's just empty.
  • Evangelion wrote: »
    Well that's exactly my point, they aren't sharing that I'm making the payments in time, therefore there is no positive information going through my file, it's just empty.

    Three report on my Equifax and Experian reports as Hutchinson 3g UK Ltd. I don't see them on Callcredit/Noddle though.
  • So they should be appearing, as they currently don't appear on either Equifax or Experian. My experian report is excellent as it has my bank account, current loan and credit card all going through without issue but as TSB don't use Equifax, there's nothing there so I was hoping my Three account would appear so it at least looks like there's something going on!
  • Thanks for the heads up. I guess Monster Telecom looks more attractive. :)
  • luvchocolate
    luvchocolate Posts: 3,387 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    Hi they show on my free noddle account, maybe they are just slow
  • Candyapple
    Candyapple Posts: 3,384 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Three report to all 3 agencies on my files.

    You could write to them to request that they start reporting to the agencies.
    I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com
  • cifpower
    cifpower Posts: 6,502 Forumite
    Both Three and TSB show on my Noddle report
  • Three and TSB also show on Experian/Equifax/Noddle for me.
    Credit 'Score' - Don't buy the credit 'score' that Experian, Equifax and Noddle want to sell you. It's an arbitrary number that means nothing when it comes to applying for credit.

    ALWAYS HAVE A DIRECT DEBIT SET UP FOR THE MINIMUM PAYMENT ON YOUR CREDIT CARDS, REGARDLESS OF WHETHER YOU PLAN TO LOGIN AND PAY EACH MONTH.
  • So your TSB accounts appear on Equifax? What kind of account is it?
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