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Plusnet

bluenose5_2
bluenose5_2 Posts: 156 Forumite
in Broadband & internet access
Hi Plusnet for Broadband + phone are they any good any advice ? Thank you.

Comments

  • jem16
    jem16 Posts: 19,813 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    bluenose5 wrote: »
    Hi Plusnet for Broadband + phone are they any good any advice ? Thank you.

    Depends on your exchange - which is it?
  • bluenose5_2
    bluenose5_2 Posts: 156 Forumite
    Bootle LVBOO Sefton North West //Desktop/Screen shot 2015-01-27 at 12.43.13.png
  • jem16
    jem16 Posts: 19,813 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    bluenose5 wrote: »
    Bootle LVBOO Sefton North West

    Seems to be enabled for 21CN and Fibre. Which one were you going with?

    Who are you currently with?
  • Boxman
    Boxman Posts: 199 Forumite
    Part of the Furniture 100 Posts
    I'm with Plusnet on a package of up to 39 unlimited fibre (consistently tests out 37.5 or so down and 7 up), evenings and weekends phone, Plusnet Protect AV included. Just negotiated a reasonable price to renew my contract.


    Been with them for five years or so, any technical or billing issues (have only ever been a few mild ones) have been sorted quickly with UK based customer service on their 0800 number. Phone usually answered fairly promptly although waiting times have increased a bit of late.
  • tronator
    tronator Posts: 2,859 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jem16 wrote: »
    Seems to be enabled for 21CN and Fibre. Which one were you going with?

    Fibre at the Exchange doesn't necessarily mean that it is already enabled in your cabinet. The Plusnet CS gave me this link to check my status a while ago

    http://dslchecker.bt.com
  • jem16
    jem16 Posts: 19,813 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    tronator wrote: »
    Fibre at the Exchange doesn't necessarily mean that it is already enabled in your cabinet. The Plusnet CS gave me this link to check my status a while ago

    http://dslchecker.bt.com

    No you're correct.

    However I was assuming the OP would have checked if it was available ofr him/her via PlusNet.

    Mind you using that checker says I should only be getting 2-3mb when I'm getting over 6mb.
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