HELP - angry seller

yeslek

frivolous_fay wrote: »

I really dislike location misrepresentation, but ebay seem to tolerate it even when reported

it wouldnt bother me so long as it arrives.

can come from timbuktoo for all i care

but it isnt right when anything is misleading. whats wrong with being honest

frivolous_fay

It's the extended delivery times that annoy me.

I've got no problem ordering from Hong Kong, as long as I know roughly what kind of delivery time to expect! (ie, that it's not coming from Essex! )

yeslek

ahh but the thing is, the hong kong deliveries i've had always arrive after a week (the time this numpty takes to just post)

Cerenia

I've had things from the USA and Hong Kong faster than i've had things from the UK!

NekoZombie

To be fair, on the listing it does say 'We ship from multiple locations (USA & EUROPE)

kit

Postal strikes have affected my post - some parcels sent first class have taken over a week to arrive. My post lady says they have a huge backlog.
I have spoken to a few ebay sellers who say they are having to deal with buyers asking where their items are.

suckmaster.burstingfoam

I'd definitely neg due to the rude email. I'd wear the retaliatory neg with pride.

CHR15

I just waited 21 days for an item when the listing stated 5-7 days.

My seller was drop shipping. He seemed to think everything was fine and I and no cause for issue!

I think a lot of sellers should demonstrate more transparency in the listing. If I knew he was drop-shipping I would have been happy to wait.

They bring it on themselves but don't seem to care less.

the NEG you leave him will probably be off his feedback front page in a few days, it will stay on the buyers front page for ages and have a much bigger effect on the buyers feedback score.

suckmaster.burstingfoam

But it'll bring down his score, and people will still look for it. One neg on a buyer's feedback matters not one jot.

yeslek

NekoZombie wrote: »

To be fair, on the listing it does say 'We ship from multiple locations (USA & EUROPE)

so surely item location should read 'various' - not birmingham?

suckmaster.burstingfoam wrote: »

I'd definitely neg due to the rude email. I'd wear the retaliatory neg with pride.

to be honest, he's left me no choice. i;ve had to leave him a feedback just based on the terrible manner he commuinicated with - he got way to angry and impatient too fast (fair enough he may have lots of silly people that ask Q's that could be answered in his listing, of which i am guilty i admit) but you NEVER treat customers with such lack of respect.
i work in customer services and i would never even think about threatening a customer! EVER!
its just not done!

still no item (as of 2pm, 8th Aug) and since i first posted this i've had more threats and even called me [FONT=Arial, Verdana]schizoprenic[/FONT] (how thats relevent i dont know) alongside threatening to 'take me down' or 'bury me' if i try and get my money back?! (it makes me wonder what this guys problem is :mad:)

he's a bully and basically trying to scare me down into accepting that he is right and i'm wrong and should wait a month for something i've already paid for!

i've left a neg, which has been replied and replicated on my side (VERY unhappy about it all) and i have reported to ebay in ever which-way possible (i'm actually quite upset about it all for some reason)
seller has continually lied and tried to make out I was out of line (i've read back along some of his other neg's/neautrals and he sounds just as nasty)

eg:-
took over 3 weeks to arrive after payment.poor experience frustrated buyerBuyer: monkey******** ( 102)
07-Aug-07 13:29

• Reply by seek-and-destroyyy (07-Aug-07 13:42):
  
  TOOK OVER 1 WEEK TO PAY! NEXT TIME JUST PAY FASTER.VERY POOR BUYER,THATS 4 SURE!

Item Never showed up Had to claim through paypal as seler would not issue refundBuyer: chamon***** ( 399)
06-Aug-07 16:44

• Reply by seek-and-destroyyy (06-Aug-07 22:48):
  
  DON'T LIE IN FEEDBACK NEXT TIME! AND YOU WON'T RECEIVE NEGATIVE RATING. AVOID!!!

NEVER AGAIN WILL I DEAL WITH THIS E-BAYER.READ HIS FEEDBACK THEN JUDGE YOURSELF!Buyer: brucelpi*** ( 157)
05-Aug-07 11:26

• Reply by seek-and-destroyyy (05-Aug-07 17:58):
  
  TOOK YOU 7 DAYS TO PAY! AND YOU'RE TALKING ABOUT SLOW DELIVERY?! WHAT AN IDIOT..

ROGER WATERS - The Wall 2CD Remaster Sealed PINK FLOYD (#320133346288

e-mailed seller x3 in 2wks. no response and no item received yet.. I'm confused?Buyer: hilda*** ( 10)
06-Aug-07 15:35

• Reply by seek-and-destroyyy (06-Aug-07 16:01):
  
  Responded x1(NOT x3) 1 wk ago. German import! Can't understand?! Not my problem

items not received; communication poor; refund after almost month and halfBuyer: so*** ( 120)
05-Aug-07 22:03

• Reply by seek-and-destroyyy (05-Aug-07 22:25):
  
  BULLSH%T! EMAILED SEVERAL TIMES. YOU WOULDNT HAVE REFUNDED WITHOUT COMMUNICATION

never arrivedBuyer: bel*** ( 132)
05-Aug-07 17:25

• Reply by seek-and-destroyyy (05-Aug-07 17:55):
  
  NEVER EMAILED! CD WAS POSTED WITHIN PROMISED 5 WORKING DAYS. NOTHING TO COMMENT.

FALL OUT BOY - Infinity On High 2007 CD New Sealed (#320125446121)

No communication at all, took weeks for a poorly packaged broken cd to arrive.Buyer: gideo***** ( 94)
03-Aug-07 20:26

• Reply by seek-and-destroyyy (03-Aug-07 22:41):
  
  BLAME THE POST! ALL CDS ARE NEW.REFUND/REPLACEM IS ALWAYS POSSIBLE.NEVER EMAILED
  • Follow-up by gideo*** (04-Aug-07 15:13):
    
    Email was ignored! 50 neg feedbacks, need I say more?Buyers go elsewhere!!!!!!!

NOT RECIEVED ITEM, NO COMMUNICATION!!!Buyer: payfr*** ( 33)
30-Jul-07 23:44

• Reply by seek-and-destroyyy (30-Jul-07 23:58):
  
  2-5 WORK DAYS TO POST!! GERMAN IMPORT! 5TH WORK DAY WAS 26TH. NOTHING IS WRONG!!

Did not receive CD, have messaged and no response. Want refund. Hello?????Buyer: 7021jo*** ( 95)
30-Jul-07 21:25

• Reply by seek-and-destroyyy (31-Jul-07 00:05):
  
  GERMAN IMPORT! POSTED WITHIN 5 WORK DAYS.WILL ARRIVE ON WED = NO REFUND,GET NEG!

TRACEY THORN - Out Of The Woods 2007 CD New Sealed (#320134830007)

item never sent. No communications until dispute lodged 2 weeks after saleBuyer: potb****( 24)
30-Jul-07 20:40

• Reply by seek-and-destroyyy (31-Jul-07 00:13):
  
  !TOTAL SCAMMER! RECEIVED BOTH CD & REFUND. RIPPED ME OFF!!! POLICE INVOLVED NOW.

DEPECHE MODE - The Best Of VOL. 1 2006 CD New Sealed (#320135467764)
have tried contacting you twice,its been three weeks and still no cd'sBuyer: leroy*** ( 65)
27-Jul-07 14:06

• Reply by seek-and-destroyyy (27-Jul-07 14:10):
  
  ?? SORRY,BUT NEVER HEARD FROM YOU! IM ALWAYS HAPPY TO RESOLVE IF GIVEN A CHANCE!

NELLY FURTADO - Loose 2006 CD New Sealed (#320131735894)
After 2 months, I still have not received CD,& had no response to E-mails.Buyer: thom** ( 1140)
26-Jul-07 12:34

• Reply by seek-and-destroyyy (26-Jul-07 12:41):
  
  CD LOST. OFFERED REPLACEMENT/REFUND. NEVER RESPONDED! SELLERS, BEWARE! BLOCK HIM

SAVOY BROWN - Steel 2007 CD New Sealed (#320118070496)
Over 2 weeks to arrive, no comms at all, box broken. I am kind with 'neutral'Buyer: wouterels ( 416)
24-Jul-07 20:49

• Reply by seek-and-destroyyy (25-Jul-07 13:12):
  
  Nothing to comment. 2-5 business days to post. 2 weeks to Holland is not slow!
  • Follow-up by wouterels (30-Jul-07 12:08):
    
    Now HE leaves me NEG for instant payment and waiting 3 weeks. Never again !

30 SECONDS TO MARS - A Beautiful Lie 2006 CD New Sealed (#320132485985)



i feel a fool for not reading past the first couple of pages


this is the last message i got - please tell me where in my messages (in my original post) was i rude?

[FONT=Arial, Verdana]DO CONTACT YOUR CARD COMPANY. THEN YOUR PAYPAL WILL BE AUTOMATICALLY SUPENDED... AGAINST THEIR RULES. AND THE POLICE WILL BE INVOLVED. (for what? getting my money back?) YEAH, I DO KNOW MY BUSINESS. I WON'T LET ANYBODY TO RIP ME OFF JUST LIKE THAT! (who's ripping who off here?)

POLITE? DON'T MAKE ME LOUGH!! YOU WERE RUDE AND AGRESSIVE FROM THE BEGINING! IGNORED READING LISTING. EVEN YOU DON'T PROVIDE YOUR SHIPPING ADDRESS ON EBAY... WHAT DO YOU HIDE?? (so this almost confirms he hasnt shipped it....or that this point is purely made up) ALL I HEARD FROM YOU WAS "IF YOU DO NOT.. I'LL REPORT TO..!" IT WAS YOU WHO THREATENED ME IN EVERY SINGLE MESSAGE. (after being ignored! what else am i expected to do, just sit back and accept the smack in the face?! i think not. of course i'll report if i get no joy from the seller)

IF YOU EVER GET A REFUND IT WILL BE MY DECISION. (charge back anyone? i have pretty good card cover also) AND AFTER THE POSTAL INVESTIGATION. (failed to give more than just a delivery company name) I WOULD REFUND YOU WITHOUT ANY OFFICIAL COMPLAINTS IF YOU WOULD NOT HAVE BEEN SO NASTY. BUT AFTER YOUR LIE AND THREADS I WON'T MOVE A FINGER WITHOUT AN OFFICIAL CONFIRMATION FROM THE POST. (i threaten with paypal/ebay reports as he obviously needed a little poke to even answer a customer query)

I DON'T CARE IF YOU WANT THE CD OR NOT! IF YOU HAVE IT THERE WILL BE NO REFUND. IF YOU RETURN THE CD WE'LL REFUND YOU THE COST OF THE ITEM MINUS POSTAGE. ONLY AFTER WE RECEIVE IT BACK OF COURSE. RETURNS ARE ACCEPTABLE. READ THE LISTING, YOU SCHIZOPRENIC! UNDERSTANDABLE?! (i got to the end of my teather and said that he can come collect the CD 'if' it ever arrives - i'm that disgusted by him)

NOW GET OUT! THERE'S NOTHING TO TALK ABOUT.



is there any further advice as i'm actually very unhappy at the petty [/FONT]retaliation on my feedback

[FONT=Arial, Verdana] (p.s. thanks for listening guys)
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