Can't play .mov on any computer

wifeforlife

Can anyone here help me with this problem.

I have 3 .mov video's from my wedding, that I can't play on my computer.

I thought it was my old computer, which was 7 year old with vista, so I downloaded quicktime and vlc but it didn't work.

I got a new laptop yesterday, and input the usb stick hoping to watch the video's but again I can't. I have downloaded quicktime and vlc again but nothings working.

Can anybody think of how I get these video's to work, or are they lost forever

JJ_Egan

I wonder is it the dot as movfiles are mov not dot move .

wifeforlife

The type says quicktime but in properties it's called DSC_0316.MOV

gunte

convert files to avi

http://www.freemake.com/how_to/how_to_convert_mov_to_avi_mp4

Cycrow

if its not working in VLC, then it would suggest that maybe its not a valid video file, it could have become corrupt some how

lammy82

You might try installing the latest version of Quicktime then using that to open the files?

http://support.apple.com/kb/DL837

wifeforlife

gunte wrote: »

convert files to avi

http://www.freemake.com/how_to/how_to_convert_mov_to_avi_mp4

This installed tuneup ultilities 2014, and loads of pop ups.

I've now uninstalled, and running a full scan

wifeforlife

lammy82 wrote: »

You might try installing the latest version of Quicktime then using that to open the files?

http://support.apple.com/kb/DL837

Thanks - this is the one I've installed.

The computer I'm using today is a brand new laptop only got yesterday, and all I've downloaded are the most up to date.

Thanks though!

wifeforlife

Cycrow wrote: »

if its not working in VLC, then it would suggest that maybe its not a valid video file, it could have become corrupt some how

If this is the case, have I lost them forever?

wifeforlife

Now I have trovi on my system, think I've wrecked my 1 day old laptop

espresso

wifeforlife wrote: »

Now I have trovi on my system, think I've wrecked my 1 day old laptop

Follow details here to remove trovi

wifeforlife wrote: »

If this is the case, have I lost them forever?

Download Media Tab from here and see what information is displayed about these video files and post the details here.

More info here about using Media Tab.