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Activating a TalkTalk SIM

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
in Mobiles
I received a SIM yesterday from TT - to be added to my new (starting Friday) Broadband account
However - I need to activate it - but on fitting the SIM to the new (unlocked) phone - it is not even recognised


From what I remember from past SIM fittings - it at least comes up with an error message or something saying "please activate"
Any advice ?

Comments

  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Any help ??
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Does it say not recognised or is it just a blank screen ?
    It's not just about the money
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Silk wrote: »
    Does it say not recognised or is it just a blank screen ?

    Just a blank screen!
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    50Twuncle wrote: »
    Just a blank screen!
    Ok have you got another sim card lying about that you could try to see if the phone recognises a sim ?
    It's not just about the money
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Silk wrote: »
    Does it say not recognised or is it just a blank screen ?
    Silk wrote: »
    Ok have you got another sim card lying about that you could try to see if the phone recognises a sim ?

    Yes -it is my wifes phone - so later....
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    50Twuncle wrote: »
    Yes -it is my wifes phone - so later....
    Ok that's good it means you will be able to tell if it's a problem with the phone or with the sim.
    It's not just about the money
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    But surely - even a PAYG SIM would display something on the screen ?
    This is a contract SIM
    I have asked TT to activate it - and I think that they must have done - since it does now appear on my online account.
    So this evening - we will try again - but I don't hold out much hope.
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    50Twuncle wrote: »
    But surely - even a PAYG SIM would display something on the screen ?
    This is a contract SIM
    I have asked TT to activate it - and I think that they must have done - since it does now appear on my online account.
    So this evening - we will try again - but I don't hold out much hope.
    I would have thought something would display if it's unlocked which is why I suggested trying another sim to see what happens.


    I've never used TalkTalk but I remember some mention about having to install a sim before activating it otherwise it leads to problems ???
    If the phone is not seeing the sim it may have problems because it's now been activated ... cross that bridge etc etc
    It's not just about the money
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Solved -TT needed to activate the SIM
    Finished setting up phone - happy wife !
This discussion has been closed.
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