Currys gave me wrong TV. Now they want it back

SuperHan

If you wanted to keep it, you should have kept schtum and not told them.

If you want to do the right thing, give it back.

Now you're half way through doing the honest thing, it makes it more difficult to back track and do the shady thing of keeping it.

pinkshoes

Rstrac wrote: »

Today she contacted me to say that I must exchange the products or pay the difference.

Any thoughts?

This is more than fair, so long as you are not inconvenienced at having the item exchanged e.g. having to wait in ALL DAY.

Ask for a delivery time within a 4 hour window or am/pm.