Advised not to fly 2 weeks before holidays - please help!

welsh_cake

Hello
I am posting this for a friend who has come into work today very upset. 2 weeks ago her husband had a mild stroke and on Friday the consultant advised them not to fly to france for a skiing holiday, which they are due to travel at end of January.

They contacted Mark Warner to let them know they could no longer travel and have been told they will lose 100% of their money and will not be able to move their holiday to later in the future. My friend understands this as she hadn't taken out insurance before he had the stroke, but I am on here to ask if anyone else has had any experience of something like this where the tour operator has maybe moved the holiday back as a good will gesture.

thank you

NiftyDigits

Not another [STRIKE]clown[/STRIKE] person who neglected to purchase insurance at the same time as booking the trip.

At least hopefully others reading will learn from your friend's experience.

visidigi

No travel insurance for a skiing holiday?

You have no hope...

wiogs

All you can do is ask nicely.

Unfortunately not buying travel insurance - oh dear me.

christineperseus

can she not take a friend?

welsh_cake

I agree about the insurance, but was just hoping there was something that could be done for her.

thanks

welsh_cake

christineperseus wrote: »

can she not take a friend?

she won't go without her husband. I did suggest this, but she looked offended that I would even suggest it! :eek:

they also have 2 small children booked on this holiday.

wiogs

welsh_cake wrote: »

she won't go without her husband. I did suggest this, but she looked offended that I would even suggest it! :eek:

they also have 2 small children booked on this holiday.

Perhaps if she realised the option is to lose everything then she may reconsider her decision.

glentoran99

contact the tour operator/ airline they may help, something similar happened to my mother in law and the airline was very helpful and gave her a credit to use on a future flight.

The other option is try and sell the holiday themselves on ebay or gumtree etc and then there will just be the name change to pay for, would be better than losing everything

ERICS_MUM

I suppose the travel company have more or less lost the opportunity to re-sell the holiday as it's only a couple of weeks to go.

Personally I would ask them again if they would consider a goodwill payment in view the circumstances - try to contact someone senior who has the authority to make a decision.

I suppose it could be worse - what if he'd had the initial stroke while away skiing with no insurance to cover medical and a whole raft of other costs.

Voyager2002

Was the advice not to fly; not to ski; or not to travel at all? Depending on the position, at least parts of the holiday could be salvaged: anywhere in France is easily accessible by train; a ski resort is a beautiful environment for reading, gentle walks and admiring the scenery (or perhaps child-minding while his OH is on her skis); French medical care is generally excellent.

Of course, the real problem now will be getting insurance...