Tesco Bank - Which cashpoint can I change PIN at?

solentsusie

Hi All

I have a Tesco Bank savings account and cannot find a cashpoint in my local area where I can change the PIN number. Does anyone know which bank cashpoint I should try?

Many thanks

YorkshireBoy

Try RBS (and presumably also NatWest?).

colsten

says any ATM here: http://faq.tescobank.com/help/current_account/debit_pin

thecoffeehouse204

Have you not got a tesco store nearby with a cash point? That's where I managed to change my current account pin. X

solentsusie

Thanks for the replies.

I will go and try the one at the local Tesco again, it has RBS machines and is just up the road. Last time it definitely was not allowing me to change the PIN. There may have been a glitch who knows?

I had the same with my Barclays account last year, got a new PIN and tried to change it at the Natwest on my way to work and it wouldn't have it, the service came up as unavailable for my card.

I did think you were usually allowed to change PINs at most cashpoints.

System

Assuming the ATM card has a chip, any bank run (e.g RBS, Nationwide, HSBC) machine will let you.

solentsusie

Heng_Leng wrote: »

Assuming the ATM card has a chip, any bank run (e.g RBS, Nationwide, HSBC) machine will let you.

Ah. It is an Instant Access Savings account and there is no chip on the card, it just has the Link logo on the back.

Barclays account had a chip though...

YorkshireBoy

Have you activated the card first?

Log in to online banking
'Manage Account'
'Activate Card'

or

Call 0845 678 5678

solentsusie

YorkshireBoy wrote: »

Have you activated the card first?

Log in to online banking
'Manage Account'
'Activate Card'

or

Call 0845 678 5678

Thanks Yorkshireboy.

Yes, the card has been activated. I will pop up the cashpoint and try it again in the morning (too cold out there now!) and see if it lets me change the PIN. If not I'll give them a call and ask what the problem could be.

Archi_Bald

solentsusie wrote: »

Ah. It is an Instant Access Savings account

According to the Tesco website, you can only change the PIN on these cards in cash machine in Tesco stores
http://faq.tescobank.com/help/instant_access/pin_change

solentsusie

Archi_Bald wrote: »

According to the Tesco website, you can only change the PIN on these cards in cash machine in Tesco stores
http://faq.tescobank.com/help/instant_access/pin_change

Hmmm... Well that was the one I tried initally as it is actually the nearest one to my house. Will try again tomorrow, if not I will have to give them a call and find out what the problem is.