OVO Transfer

KDH_2

Seems OVO is almost alone in this policy.............

http://www.thisismoney.co.uk/money/bills/article-2931152/My-energy-supplier-launched-new-better-fixed-tariff-switch.html

"Ovo Energy is now one of the few suppliers that charges its customers an exit fee for switching on to one of its own tariffs."

Hammer_Time

OVO has now lost me as a customer, if they let me move to there cheaper tariff without charging me £60 I would still be with them!!!

bsod

You said that months ago, perhaps you should check the latest policy first as it has changed, not that it matters much, no exit fee=higher prices, so everyone loses not just the switchers who expect to break a fixed price/term contract without penalty.

"

If your fixed plan started before 3rdMarch 2015, we’ll charge you £30 per fuel (including VAT) if you want to end the contract early. There aren’t any exit fees for our Simpler Energy variable-rate plan as you are not tied into a 12-month contract.
On 3rd March 2015 we scrapped exit fees for upgrading your plan or moving away from us. So if you renewed or joined OVO after then, you’re free to leave us or upgrade your plan whenever you want without paying a penny.

"

Hammer_Time

bsod wrote: »

You said that months ago, perhaps you should check the latest policy first as it has changed, not that it matters much, no exit fee=higher prices, so everyone loses not just the switchers who expect to break a fixed price/term contract without penalty.

"

If your fixed plan started before 3rdMarch 2015, we’ll charge you £30 per fuel (including VAT) if you want to end the contract early. There aren’t any exit fees for our Simpler Energy variable-rate plan as you are not tied into a 12-month contract.
On 3rd March 2015 we scrapped exit fees for upgrading your plan or moving away from us. So if you renewed or joined OVO after then, you’re free to leave us or upgrade your plan whenever you want without paying a penny.

"

Thanks for the info, I left them 7 weeks early without paying any exit fee. I saved about £160 by moving and the company I moved to have no exit fee.