A virus and trojan?

GunJack

bsod wrote: »

if google thinks you or your ip is greek, it could explain the symptoms

this is beginning to look very likely, as most adservers will provide stuff based on your (i.e. IP addy) location... sounds like a call to virgin is in order, especially if using opendns didn't work....

bsod

it's affecting the phones, can't see how wiping the laptop will cure it

aaroncaz

GunJack wrote: »

this is beginning to look very likely, as most adservers will provide stuff based on your (i.e. IP addy) location... sounds like a call to virgin is in order, especially if using opendns didn't work....

I will call them tomorrow.

tavernman

Gosh this thread is getting long, perhaps that the fact omiga-plus is still on there, as is a proxy it may help if we look at a hijackthis log http://filehippo.com/download_hijackthis/
and then post from the log .
Downlooad it and right click on the HijackThis.exe and run as administrator and select scan and save a log file. But don't fix yet

bsod

just rolling back a little, you said ads were showing in greek on an android phone when using EE's wifi in a shop? Is that categorically the case?

Has anything untoward been happening on these phones of late

have you checked the languages and locations on all devices, in all google accounts, in all browsers yet?

aaroncaz

bsod wrote: »

just rolling back a little, you said ads were showing in greek on an android phone when using EE's wifi in a shop? Is that categorically the case?

Has anything untoward been happening on these phones of late

have you checked the languages and locations on all devices, in all google accounts, in all browsers yet?

Yes in the ee shop on xperia but its gone now from googleplay. I don't have a google account on laptop ionly phone and that seems ok.will have another look,

bsod

All very confusing, keeps changing.

Thought the proxy had been checked a while ago?

Stick to internet explorer, reset it to defaults under the advanced tab, wipe temp internet files and cookies with ccleaner, and test

and check those language settings for sites that dont work.

if it's just adverts now, you could implement some advert blocking

post screenshot of router dns to totally rule it out.

aaroncaz

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 20:46:33, on 19/01/2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.9600.17416)
FIREFOX: 35.0 (x86 en-GB)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnCfg.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\Sony\Sony PC Companion\PCCompanion.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\Sony\Sony PC Companion\PCCompanionInfo.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\QuickGesture\x86\QuickGesture.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\F-Secure\fshoster32.exe
C:\Users\Aaroncaz\AppData\Local\Microsoft\Windows\INetCache\IE\ZKVFO2IF\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Adblock Plus for IE Browser Helper Object - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files\Adblock Plus for IE\AdblockPlus32.dll
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
O4 - HKLM\..\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.6.112\AsusWSPanel.exe /S
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [F-Secure Hoster (49534)] "C:\Program Files (x86)\F-Secure\fshoster32.exe" -app -hosterid:1
O4 - HKCU\..\Run: [Sony PC Companion] "C:\Program Files (x86)\Sony\Sony PC Companion\PCCompanion.exe" /Background
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - HKCU\..\Run: [Super Optimizer] C:\Program Files (x86)\Super Optimizer\SupOptLauncher.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: AsusVibeLauncher.lnk = C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
O8 - Extra context menu item: Customize Menu - [URL]file://C:/Program[/URL] Files (x86)/Siber Systems/AI RoboForm/RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - [URL]file://C:/Program[/URL] Files (x86)/Siber Systems/AI RoboForm/RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - [URL]file://C:/Program[/URL] Files (x86)/Siber Systems/AI RoboForm/RoboFormComSavePass.html
O8 - Extra context menu item: Show RoboForm Toolbar - [URL]file://C:/Program[/URL] Files (x86)/Siber Systems/AI RoboForm/RoboFormComShowToolbar.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} - http://88.26.216.90/activex/AMC.cab
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: ASLDR Service (ASLDRService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ASUS InstantOn Service (ASUS InstantOn) - ASUS - C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: AvastVBox COM Service (AvastVBoxSvc) - Avast Software - C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: F-Secure Dll Hoster (fshoster) - F-Secure Corporation - C:\Program Files (x86)\F-Secure\fshoster32.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\WINDOWS\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: Sony Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe
O23 - Service: Sony Device Searcher (SOHDs) - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe
O23 - Service: Sony PC Companion - Avanquest Software - C:\Program Files (x86)\Sony\Sony PC Companion\PCCService.exe
O23 - Service: VAIO Entertainment Common Service (SpfService) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 11470 bytes

aaroncaz

bsod wrote: »

All very confusing, keeps changing.

Thought the proxy had been checked a while ago?

Stick to internet explorer, reset it to defaults under the advanced tab, wipe temp internet files and cookies with ccleaner, and test

and check those language settings for sites that dont work.

if it's just adverts now, you could implement some advert blocking

post screenshot of router dns to totally rule it out.

need to restart

aaroncaz