New metre but higher bill despite lower than average usage

kentcouple

Cardew wrote: »

You are not using too much water, as you say it is well below average.


It is your perception of unfairness that I find difficult to understand.


You are(or should be) paying exactly the same rate as all other metered customers in that part of Southern Water's area.


As said earlier, you, or the occupants of your property, have been paying low charges which have been subsidised by other customers for the past 25 years. Would you not consider that unfair?


So could you please explain why you feel this is unfair.

I don't think there's a lot of point in wasting our time wrangling over opinions over why it is or isn't unfair and guessing why the charges the way they are now and then.

kentcouple

bsod wrote: »

if you are using 111 litres per person per day, you are below average (150litres per day or 55m3 pa each), but there's probably still scope for economising and checking for leaks

In a showering household, flushing the toilet and waiting for hot water to get to the sink is where most of the water goes.

Thanks, that was what I was saying. Always happy to look for more ways to economise and we're doing that.

Norman_Castle

kentcouple wrote: »

I don't think there's a lot of point in wasting our time wrangling over opinions over why it is or isn't unfair and guessing why the charges the way they are now and then.

Your previous bills based on rateable value may have been very low making what may now be a normal bill for your usage comparatively high.