British Gas refused to put in free loft insulation

pine77

Well after 4 months of waiting, finally had British Gas insulation scout come over to let me know if they could insulate my loft.

He went up into the loft and came down a few minutes later saying the head clearence on the first part of the loft was 20cm too low (1.33cm) and thus does not meet health and safety regulations. The vast majority of the loft was fine, but because the first 4 sqm part of the loft was 20cm too low, he would not permit British Gas to send over their insulation team.

Any other free or cheap options besides doing it myself?

specialboy

It's cheap enought to do it yourself, I did mine a couple of years ago for about £30, take a pensioner with you to B&Q

missile

What a crock of .....


You do not have to use your electricity provider to carry out loft survey / insulation. Contact any other supplier.

Doozergirl

Everyone's loft is going have a part that isn't high enough.

Je ne comprend pas.

Hintza

I'm doing a bit for a charity just now some of which involves insulating lofts turned down by British Gas. I have one that is 10m long with a loft space of less than 1m. I have been girding my loins for about a week now plucking the courage to tackle it........:rotfl:

Seronera

BG will sometimes refuse to attend boilers in lofts for the same reason. In fact there are one or two who will not if the access is problematic. Sometimes they are right, often they are just hiding behind company internal policy on H&S.

jc808

pine77 wrote: »

Well after 4 months of waiting, finally had British Gas insulation scout come over to let me know if they could insulate my loft.

He went up into the loft and came down a few minutes later saying the head clearence on the first part of the loft was 20cm too low (1.33cm) and thus does not meet health and safety regulations. The vast majority of the loft was fine, but because the first 4 sqm part of the loft was 20cm too low, he would not permit British Gas to send over their insulation team.

Any other free or cheap options besides doing it myself?

Your loft has 1.33cm of headroom? Doubt a gang of large cockroaches could put your insulation in :rotfl:

Seronera

jc808 wrote: »

Your loft has 1.33cm of headroom? Doubt a gang of large cockroaches could put your insulation in :rotfl:

You've just given me an idea for "Dragons Den"..:rotfl:

I can just imagine Duncan Bannatyne " Cuckroaches installing insulation....don't be ridiculous...Aaam Oot":rotfl:

pine77

jc808 wrote: »

Your loft has 1.33cm of headroom? Doubt a gang of large cockroaches could put your insulation in :rotfl:

Oh no, just first 4 sqm of my loft.

stonecircle_2

I too have just been turned down for the following:

a) Loft space not big enough, needs to be 35m SQ.
b) Height is 1.1m not 1.4m so health and safety risk.
c) We can't store anything up there after it's fitted!

Perhaps the people making the appointments should ask these questions!! The surveyor was such a jobsworth ........ he was trying to find excuses from the moment he got here.

Not worth wasting your time getting them out to do the survey unless you have 35 square metres of loft! Or have I been badly advised by Mr Jobsworth??

Furts

stonecircle wrote: »

I too have just been turned down for the following:

a) Loft space not big enough, needs to be 35m SQ.
b) Height is 1.1m not 1.4m so health and safety risk.
c) We can't store anything up there after it's fitted!

Perhaps the people making the appointments should ask these questions!! The surveyor was such a jobsworth ........ he was trying to find excuses from the moment he got here.

Not worth wasting your time getting them out to do the survey unless you have 35 square metres of loft! Or have I been badly advised by Mr Jobsworth??

I wonder if your expectations are unrealistic. Let us assume that there is 50mm of insulation at present and you would expect another 300mm to be laid. This will reduce your headroom down to 800mm. How do you expect to store items in such a roof?

With regards size, clearly your area is under 35square metres. Say if 170mm top up insulation is being placed this is around four rolls to give 32 square metres. Do you expect a business to fund a "surveyor", plus office overheads, then dispatch a van with a crew of two, for a typical return journey of say 50 miles, to fit possibly less than four rolls of insulation? Plus, you do not wish to pay a penny towards such an extravagant proposition?

Then there are the technical issues of roof ventilation, and trying to get insufficient depths of insulation worked into the eaves. Not a good practice scenario.

When one has a small roof, with insufficient headroom, and expect to use it for storage, the answer is not to stuff it with "free" fibreglass roof insulation.

I am wondering if the person you judge to be Mr Jobsworth should be credited with a little more professionalism.