We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
O2 - leaving country so don't want upgrade - how to negotiate a better monthly rate?
Apologies if this has been covered already on this board.
I signed up with O2 (via CarPhone Warehouse) for an iPhone 5 on a 24 month contract back in January 2013 on a monthly rate of £38.15.
That comes to an end today (or tomorrow) and I've had continual phone calls from an O2 rep trying to get me to upgrade.
The problem - as I told him - is that we are moving out of the UK (to Europe) in 6-8 months so an upgrade is not of interest.
The salesman went into a new spiel that I was paying too much on the current rate (which is probably true now the phone has been paid for). He wanted to sign me up immediately there and then for a new rate but I said that I wanted to decide in peace rather than react to aggressive marketing. Plus I was eating my tea and didn't want to listen any more.
The question is, what's the best strategy now? Obviously I could ring the retention unit but not sure how I should play this.
To summarise:
Any advice would be appreciated! :wave:
I signed up with O2 (via CarPhone Warehouse) for an iPhone 5 on a 24 month contract back in January 2013 on a monthly rate of £38.15.
That comes to an end today (or tomorrow) and I've had continual phone calls from an O2 rep trying to get me to upgrade.
The problem - as I told him - is that we are moving out of the UK (to Europe) in 6-8 months so an upgrade is not of interest.
The salesman went into a new spiel that I was paying too much on the current rate (which is probably true now the phone has been paid for). He wanted to sign me up immediately there and then for a new rate but I said that I wanted to decide in peace rather than react to aggressive marketing. Plus I was eating my tea and didn't want to listen any more.
The question is, what's the best strategy now? Obviously I could ring the retention unit but not sure how I should play this.
To summarise:
- I don't want a new phone
- I don't want a new 24/18/12 month contract
- I don't plan to change my mind
- I do however want to keep using the iPhone in the UK for another 8-10 months, but towards the end of this year I will relocate to another European country and will cancel the contract.
Any advice would be appreciated! :wave:
0
Comments
-
Ask to go on one of their 30 days sim only contracts.
https://www.o2.co.uk/shop/simplicity
Or better still, switch to a payg network that offers bundles.
If you go to giffgaff your O2 phone will be guaranteed to work without being unlocked.0 -
yes go on a 30 day Sim only contract0
-
Just the information I needed - many thanks0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.6K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.5K Spending & Discounts
- 247.5K Work, Benefits & Business
- 604.4K Mortgages, Homes & Bills
- 178.6K Life & Family
- 261.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards