We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Phishing email

Options
13»

Comments

  • Do not open Email attachments that you don't trust or are not expecting, ever!


    That's the best advice I can give.
  • phona
    phona Posts: 249 Forumite
    Part of the Furniture 100 Posts
    Biggles wrote: »
    It was an .html file, so could have contained anything.

    I do like the advice to 'open the IE browser' 'for security reasons'. Most people recommend it's the last one you choose for security!

    I don't know if you're familiar with javascript, but it often contains "if internet-explorer then" since IE is uniquely and pointlessly different from other browsers. Perhaps their malicious code only works in IE - as you say it's the last one you'd choose for security.

    It's amazing that people fall for these things; there are so many clues. I guess the "don't open anything, don't click any links" message hasn't quite got to everyone yet.
  • Hi Rolls,

    I have started receiving similar emails purporting to be from Nationwide although I had not received them previously and not aware of any request that I may have made to start receiving them. Accordingly. I viewed the email as suspicious and, therefore, like you, forwarded it to phishing@nationwide.co.uk but, as you have highlighted, there is no further communication channel available to confirm one way or the other whether the emails are legitimate or not.

    Having read through this thread and done some investigation of my own as regards the domain names, ipaddresses and DNS, which I could see went through exacttarget.com (now salesforce marketing cloud) in Indianapolis, I decided to take the plunge and click on one of the links just to see what happened and, low and behold, the redirect link resolved to Nationwide.co.uk.

    Thus, on the face of it, these would appear to be legitimate emails that Nationwide have commissioned via exacttarget.com, albeit rather poorly constructed and worded (i.e. "Thanks for banking with us" rather than "Thank you" and the generic "sent to your Internet Bank" rather than "now available to view via your Nationwide online banking pages") and, in my case, not knowingly solicited.
  • rolls99
    rolls99 Posts: 163 Forumite
    Sixth Anniversary 100 Posts Combo Breaker
    Hi Rolls,

    I have started receiving similar emails purporting to be from Nationwide although I had not received them previously and not aware of any request that I may have made to start receiving them. Accordingly. I viewed the email as suspicious and, therefore, like you, forwarded it to [EMAIL="phishing@nationwide.co.uk"]phishing@nationwide.co.uk[/EMAIL] but, as you have highlighted, there is no further communication channel available to confirm one way or the other whether the emails are legitimate or not.

    Having read through this thread and done some investigation of my own as regards the domain names, ipaddresses and DNS, which I could see went through exacttarget.com (now salesforce marketing cloud) in Indianapolis, I decided to take the plunge and click on one of the links just to see what happened and, low and behold, the redirect link resolved to Nationwide.co.uk.

    Thus, on the face of it, these would appear to be legitimate emails that Nationwide have commissioned via exacttarget.com, albeit rather poorly constructed and worded (i.e. "Thanks for banking with us" rather than "Thank you" and the generic "sent to your Internet Bank" rather than "now available to view via your Nationwide online banking pages") and, in my case, not knowingly solicited.


    Not long ago NW simply emailed a text email telling you to go to the site for statement or whatever - and didn't call it "Your Internet Bank" which sounds "Scammish" to say the least!, and there were never any clickable links.


    Although I never click email links in any case, (and plenty of them are sent), I just reckon NW seem to have decided for some reason to change for no "good" reason!
  • Double_V
    Double_V Posts: 912 Forumite
    Sometimes these companies change their message titles, subjects.
    Like when our council changed their subjects and outbound email address. I was bit concerned but then look at at signs, end domain was same.

    And in your case, when you access the site is it encrypted ? with the lock icon in the address. Look for text.
    Scams mostly clone the sites and use images instead.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.