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J.A.S Parking Ticket Help

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Comments

  • Another thing I'll add. If indeed, through whatever process, you end up getting a Notice to Keeper letter (NtK), it will probably come from Parking Debt Collectors (PDC, which is a trading name of Dara Debt Recovery - owned by the same person who owns JAS).

    Do not communicate with PDC at all. Keep all communications with JAS. Even though the letters state that PDC will issue a POPLA code on unsuccessful challenges (ie, all of them), other forum posters have reported that PDC will simply respond by saying "We're just debt collectors, we don't do that". I rather suspect that this is an attempt to sow confusion amongst appellants, and run out the clock so they are not obliged to supply a POPLA reference. Don't fall for it.

    Respond only to JAS. You have no business with any of their alter-egos.
  • ManxRed
    ManxRed Posts: 3,530 Forumite
    P4Parking and TNC operate a similar 'scheme' whereby one os the contracting party who handles all the appeals but the other is the one who sends the NtK and appeal instructions. They're clearly hoping that some people appeal to the wrong one, and then they can allow the appeal window to time out, denying them POPLA in the process.

    From the above, it appears to be catching on.
    Je Suis Cecil.
  • chewy21
    chewy21 Posts: 17 Forumite
    So you understand the dance that's about to happen:
    1. You send appeal to JAS
    2. They reject the appeal, claiming it as an "Internet Template" (like that somehow is an argument). Do not, under any circumstances, expect JAS to even read the appeal before rejecting it.
    3. You craft a new appeal to POPLA, stressing lack of contract, lack of signage, no pre-estimate of loss, no mitigation
    4. JAS post their template POPLA submission, whining that you just submitted an Internet Template, and "wah, wah, wah. Can we win, just this once, please?"
    5. POPLA allow the appeal, probably based on GPEOL or lack of contract. (JAS's record at POPLA is one of the worst of any PPC)
    6. End of story

    If it's anything like my case, make sure you ask for proof that the driver left the car park. I'll bet that - at best - all they have is a few photos of the car. Proving that a car was parked properly in a car park. Brilliant. They will also produce a contract which has no details whatsoever of the authority to pursue claims.

    One more thing: if you're anything like me, you want this dealt with right now. Most important: take your time, and get it right. It's on your side, not theirs. You will win, you won't pay them, they will lose the POPLA appeal fee. Don't rush letters out, but do make sure you keep within the 21 day deadline (so that they can't even claim DVLA fees for keeper detail fetching - but they will claim that anyway, I'll bet!).

    ok, thanks for this guys, i got the fine on the 27/12 so on the 28/01 i will send my email and report back. just one note should i be editing the letter to ask for photos at this point?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    chewy21 wrote: »
    ok, thanks for this guys, i got the fine on the 27/12 so on the 28/01 i will send my email and report back. just one note should i be editing the letter to ask for photos at this point?

    err, no you didnt , I told you this in post #2 !

    you got this speculative invoice on that date

    I would have thought you were up to speed on this by now

    just send the template letter "as is" , dont add anything else, dont ask anything, just use it with no alterations unless you remove the "rant" part only , so nothing extra , and done on day 21 and no later than day 25 if by post
  • thingamaBob
    thingamaBob Posts: 21,232 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    chewy21 wrote: »
    ok, thanks for this guys, i got the fine on the 27/12 so on the 28/01 i will send my email and report back. just one note should i be editing the letter to ask for photos at this point?

    I hope 28/01 was a typo. Day 21 from 27/12 is 17/01.
  • chewy21
    chewy21 Posts: 17 Forumite
    I hope 28/01 was a typo. Day 21 from 27/12 is 17/01.

    sorry i was reading the invoice it say 28 days to appeal
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    chewy21 wrote: »
    sorry i was reading the invoice it say 28 days to appeal

    yes, but you need it to arrive before day 28 , hence why we say send on day 21
  • chewy21
    chewy21 Posts: 17 Forumite
    Redx wrote: »
    yes, but you need it to arrive before day 28 , hence why we say send on day 21

    I am emailing
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    take a screenshot then
  • chewy21
    chewy21 Posts: 17 Forumite
    o got my reply

    Dear Sir/Madam,

    Re: Parking Charge Notice Number ...............(Vehicle: ..................)
    Site: Stockport B&M/ Dreams
    Issue date: 27/12/2014
    Thank you for your email. The reason the parking charge notice was because the driver parked your
    vehicle and left the premises and went out which is not authorised. When the parking charge notice was
    issued the driver was not inside B&M/Dreams.
    The driver was seen leaving the car park, this is a breach of the car parks terms and conditions. The
    driver was given a 10 minute grace period to return to the car park before the parking charge notice was
    issued.
    B&M/Dreams car park is only for customers whilst using the premises. Our car park terms and
    conditions are clearly written on the 9 sign boards that are displayed throughout the car park.
    Our sign boards clearly state below.
    • Vehicle left in the car park before or after using either premises.
    • Restrictions apply 24/7 including weekends and bank holidays.
    • No waiting / no turning / no overnight parking / this is not a pick up or drop off site.
    Vehicles parked at the driver’s risk.
    I would like to remind you that when the driver parked your vehicle on the site in question, they
    contractually agreed to abide by the terms and conditions attached to that site. As stated, these terms and
    conditions are adequately displayed on signage at the site. If the driver did not wish to abide by these
    terms and conditions, nor accept the charges incurred should they be breached, they were under no
    obligation to park on the property in question. Please be aware that our signage meets or exceeds the
    requirements of the British Parking Associations codes of conduct.
    Therefore the driver has breached the terms and conditions of the Car Park. So unfortunately on this
    occasion your appeal is unsuccessful.
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