Aldi - incompetence and failure?

grumbler

I've been shopping in Aldi for years. Not 100% perfect, but tolerable given the prices. And their Jaffa cakes are the best IMHO.

Now - after my last today's shopping - I am about to vote with my feet. No parking spaces and empty shelves. All this is obviously a result of their recent massive advertising campaign - not supported by any real changes in the way they operate.

I doubt that they will gain many new customers as a result of this poor performance, and they definitely are likely to lose some old ones.

Rant over.

Is it just my local shop?

wingates

Ditto in Hindley Green Wigan.

robin58

Yes ! Just your local shop.

Aldi can be busy at times but the 2 I have in my town ( catchment area of 200,000+ persons) are nearly always 99% full on the all shelf's, except maybe sometimes the 'Super 6' some of them may be sold out.

I usually find if any shop is not run for the benefit of the customer, it is usually a local management issue, eg. not controlling their stock levels.

You will not win on the car parking though. Aldi do not do large car parks like Lidl or the big 4.

And stamping your feet like a spoilt child will not do your blood pressure any good either.:)

Get positive and moan to their head office. If enough people complain to the company directly in your area, it may get sorted out.

Remember water will always wear a stone down in the end.

A._Badger

robin58 wrote: »

Remember water will always wear a stone down in the end.

But a hammer is quicker and often a lot more satisfying.

Back to Aldi. Both my local(ish) branches can be difficult to park in and the newer store hasn't quite got its stock control worked out yet.

OTOH, parking in any of the others' car parks can be a pain, too.

The wise shopper learns to pick her, or his, time, with any store.

PasturesNew

I don't eat many items, so rarely go out shopping, but when I do go out I usually find that one of the 2-3 items I am after is sold out, no matter where I shop.

I went to Lidl the other early evening, for pie, mash and peas. Pies all gone, 90% of entire freezer empty. And this is typical. They often run out of eggs, bread, milk.

Mr T, Sains and other shops are often entirely out of the items I am after too.

It's annoying if you go out for just 3 items and can rarely get them as shops have empty shelves.

Maybe it's only just reached you.

robin58

A._Badger wrote: »

But a hammer is quicker and often a lot more satisfying.

Yes I do agree but if you flash a hammer at Aldi head office, you are bound to get a visit from the boys in blue. :rotfl:

geordie_joe

robin58 wrote: »

Remember water will always wear a stone down in the end.

Yes but the people who are around when the water starts running are long dead before there are any visible results.

robin58

PasturesNew wrote: »

I don't eat many items, so rarely go out shopping, but when I do go out I usually find that one of the 2-3 items I am after is sold out, no matter where I shop.

I went to Lidl the other early evening, for pie, mash and peas. Pies all gone, 90% of entire freezer empty. And this is typical. They often run out of eggs, bread, milk.

Mr T, Sains and other shops are often entirely out of the items I am after too.

It's annoying if you go out for just 3 items and can rarely get them as shops have empty shelves.

Maybe it's only just reached you.

I have many main supermarkets and local express in my town.

In my town you can nearly 90% of the time pickup reduced bread at everyone of these places.

And I live in a town where we are high in immigrants and the elderly.

( I hear more Polish and eastern accents in my town than I do English )

robin58

geordie_joe wrote: »

Yes but the people who are around when the water starts running are long dead before there are any visible results.

Yep!

But if you want permanent changes, I find wearing the bastewards down bit by bit if more effective!

PasturesNew

robin58 wrote: »

I have many main supermarkets and local express in my town.

In my town you can nearly 90% of the time pickup reduced bread at everyone of these places.

And I live in a town where we are high in immigrants and the elderly.

( I hear more Polish and eastern accents in my town than I do English )

It's one particular loaf I've been eating for the past X years, once that's run out even if other loaves are 1p I can't buy them as they were useless to me. No freezer (just bought one this week), so I'd buy long-life bread, that lasts 10-14 days from when you buy it.

I rarely see reduced stuff, people who get this are either lucky, or not. Some are close to the shops and can pass daily and pounce on it. For me it'd cost £1-2 in fuel just to go to look to see if I could save 50p on something.

Nada666

Stores had empty shelves a couple of days ago on account of the weather. Waitrose and Sainsbury were also sporting voids.