Letter from Concentrix on behalf of HMRC - Self employed re- Working tax credit

FRESTER

AutumnMoon wrote: »

Did they telephone your clients? Not sure whether to send a list of names & phone numbers, but they haven't asked for this? They have asked for "a summary of work done or diary of booking taken and appointments made"

They are not allowed to contact your clients but I sent a list of people I worked for and invited them to contact them if they needed further proof.Which of course they didn't because because they are not allowed.
It's somewhere in the compliance guidelines.

NYM

Mensch wrote: »

I have no intention of starting a scrap with you, and I have never voted Labour in my life - I've been voting since 1970 so have had plenty of opportunity to do so - but anyone writing that genuine claimants have nothing to fear has probably never dealt with NTC Compliance teams, or if they have, they have been very fortunate indeed. And it will get worse as they see their jobs jeopardized by firms such as Concentrix.

One of the reasons the average waiting time for getting your call answered on the NTC Helpline has doubled in the last 12 months is because these teams tend not to bother answering their direct dial numbers after they suspend payments or, in extreme cases, terminate claims altogether.

Nor I with you, so we'll leave it there

tinkerbell_2k12

I received a letter from this company too, I recently moved house before Christmas and they want me to prove the previous tenants isn't living with me the letter states "we believe another adult lives here" I do get mail still come through the door for previous tenants, can I tell them to call the council who I rent off a call to see if they have a forwarding address for her cos she certainly doesn't live here.

nannytone_2

have you checked the cupboard under the stairs and the shed?