Haggle with 3

zef88

Please help my phone contract finished last month and I need to haggle with 3 to get a new deal.

My current contract is £36 for 600mins, unlimited text and data that was with an iPhone 5.

All similar phones for the same deal are priced over £38.

Any advice on how best to negotiate and any particular time of day to do it?

Thanks

wiogs

Your minimum term finished you are now on a rolling contract. Just tell them that you are looking around and wish to cancel. See what they offer you.

J_B

Keep the phone and buy a sim only contract and save money???

Collabora

http://www.three.co.uk/Store/SIM/Plans_for_phones

All plans include all-you-can-eat-texts and free calls to 0800/0500 numbers.

All-you-can-eat data
600 minutes
12 Months
£20.00 a month.

fawinds

My One Plan contract runs out in a few days and I phoned up for a PAC code. They offered me 4GB + 600 minutes for £15 per month (same as the SIM only deal on their store) though in the end they offered an additional 300 3-to-3 minutes. I refused but wrote them a complaint and now have been offered 4GB and unlimited minutes for £12 on a 12-month SIM only contract.

Just to make clear I said I did not want a new handset because I just bought an S5 cheaper elsewhere.

rimkhan1

fawinds wrote: »

I refused but wrote them a complaint and now have been offered 4GB and unlimited minutes for £12 on a 12-month SIM only contract.

Who and where did you write to and what?

fawinds

rimkhan1 wrote: »

Who and where did you write to and what?

https://www.three.co.uk/Contact_us/Email_us

I just said how disappointed I was by the retentions offer and made a few suggestions on how they could improve it.

Marktheshark

They dont haggle, you can have the same as everyone else gets, the deals from the website.
They give the impression, existing customers are a pain in the backside they want rid off !

To be honest, look at what you use, not what you get.
having millions of minutes is all well and good but if you dont use them ?
Giff gaff are offering some very tempting deals to get an unlock code from 3 and go pay as you go again.

£15 a month gives free giff gaff to giff gaff calls, 5GB data, 500 mins and free texts.
Thats £21 saving on your present deal.